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What is UserTribe?

We perform assessments to cultivate a more profound insight into authentic individuals. To genuinely understand these individuals, it is vital to pay attention not just to their spoken words but also to their tone, appearance, emotional cues, and their interactions with your product or service. The UserTribe platform enables video-based assessments with real customers from around the globe, incorporating anthropological insights enhanced by AI and machine learning technologies. This methodology produces deep human insights that empower companies to significantly improve customer experiences. Discover unique viewpoints on customer-centric approaches and investigate methods to actively involve customers in your business processes and decision-making. Communication occurs through various senses and is influenced by specific contexts. To thoroughly understand customer viewpoints and generate real human insights, UserTribe utilizes a unique methodology and software designed to harness the full potential of video formats, capturing and analyzing a range of sensory reactions, from emotional expressions to facial cues, thereby enriching the comprehension of customer behavior. This understanding not only aids businesses in enhancing their offerings but also plays a crucial role in building lasting relationships with their customers.

What is Optimal Workshop?

Focus your decision-making on the needs of individuals by utilizing our user research platform, which helps transform insights into actionable strategies that enable confident decisions. With OptimalSort, discover how users categorize and label ideas, making it easier for you to enhance your content organization with confidence. Treejack provides essential user insights for creating an effective website layout that resonates with your audience, whether you're launching a new site or improving an existing one. Accelerate your design feedback cycle with Chalkmark, a tool that allows for quick and straightforward prototype testing with users, leading to faster refinements and enhancements. Through Questions, deepen your understanding of your clients, tackle significant queries, recruit the right study participants, and analyze results effectively. Furthermore, collaborate efficiently in Reframer, where you can consolidate all research notes, usability tests, and observations, creating a single reference point for your insights. This holistic methodology not only improves the quality of your research but also nurtures a culture of ongoing enhancement in your decision-making practices, ultimately leading to better outcomes and a more user-centered approach. By prioritizing user feedback, you can ensure that your strategies are not just informed but also aligned with the true needs of your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserTribe

Date Founded

2013

Company Location

Denmark

Company Website

usertribe.com/products/

Company Facts

Organization Name

Optimal Workshop

Date Founded

2007

Company Location

New Zealand

Company Website

www.optimalworkshop.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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