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Ratings and Reviews 0 Ratings
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What is UserVoice?
UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data.
This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.
What is HeroX?
Uncover groundbreaking solutions by tapping into the collective wisdom of the crowd. By utilizing the HeroX network, you can extend your influence far beyond your organization, inviting fresh talent and perspectives often missed through traditional methods. Crowdsourcing facilitates continuous and reliable innovation, with our diverse community of problem solvers having already contributed to over 200 unique challenge projects. You only incur expenses when your challenge is successfully resolved, making this a low-risk strategy to achieve your specific objectives. Our platform is designed to be open and accessible, promoting participation without barriers. What sets us apart is our CrowdBuild methodology, which positions HeroX as the central hub for managing prizes, organizing competitions, forming solver teams, and performing official evaluations. Regardless of whether you’re seeking ideas, products, designs, proofs of concept, or prototypes, we serve all needs, accommodating both large and small initiatives; you can either launch your own challenge or benefit from our expertise. Articulate what success means for your project, taking into account factors like intellectual property rights, challenge duration, budgetary limits, and more. By showcasing your challenge to a global network of problem solvers, you unlock a realm of endless collaboration and innovation opportunities. This distinctive approach not only ignites creativity but also cultivates a dynamic ecosystem full of innovative potential, enriching both participants and organizations alike. In this way, HeroX enables a truly transformative experience for all involved.
Integrations Supported
ActiveCampaign
Azure DevOps Server
Bitium
Blotout
CorralData
HubSpot CRM
Jira
Jira Work Management
Klipfolio
Meltano
Integrations Supported
ActiveCampaign
Azure DevOps Server
Bitium
Blotout
CorralData
HubSpot CRM
Jira
Jira Work Management
Klipfolio
Meltano
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UserVoice
Date Founded
2008
Company Location
United States
Company Website
www.uservoice.com
Company Facts
Organization Name
HeroX
Company Website
www.herox.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management