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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is IdeaScale?

IdeaScale boasts a customer base of over 25,000, comprising a total of 4.5 million users. This innovative software enables organizations to gather feedback from both public and private groups by facilitating idea collection and user voting. As a driving force behind crowd-powered innovation, IdeaScale ensures that all submitted ideas are assessed, directed, and put into action. Notable clients of IdeaScale include prominent organizations such as the Cleveland Cavaliers, Doctors Without Borders, Freddie Mac, and Marriott Vacations Worldwide, alongside distinguished entities like NASA and the United Way. With a diverse array of users, the platform continues to enhance collaborative decision-making processes across various sectors.

Media

Media

Integrations Supported

Shift
Slack
ActiveCampaign
Azure DevOps Server
Bitium
CA Flowdock
Fivetran
HubSpot CRM
Meltano
Microsoft Teams
Mozart Data
Pendo
Quickwork
Rambox
Sprout Social
Stackpile
Talkdesk
Trelica
Zendesk

Integrations Supported

Shift
Slack
LinkedIn

API Availability

API Availability

Pricing Information

Subscription Model
Free Trial Offered?

Pricing Information

$2,500 per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

IdeaScale

Date Founded

2009

Company Location

United States

Company Website

ideascale.com

Categories and Features

Crowdsourcing

Not specified

Customer Feedback

Not specified

Customer Service

Knowledge Base
Self Service Portal
Surveys & Feedback

Idea Management

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping

Categories and Features

Crowdsourcing

Not specified

Customer Feedback

Not specified

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Popular Alternatives

Popular Alternatives

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