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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is OrganisedFeedback?

Create a workplace atmosphere that emphasizes efficiency, continual improvement, and creativity with the help of OrganizedFeedback. This tool is designed to collect and apply important insights, suggestions, and feedback, enabling managers, leaders, and department heads to engage in meaningful dialogues with their teams through a mobile app or an intuitive web platform. By leveraging OrganizedFeedback, your organization can share customer experiences, innovative concepts, lessons learned, and opportunities for growth, which will ultimately propel your business transformation forward at a rapid pace. Adopting this platform can greatly improve team collaboration and involvement, fostering a more vibrant and dynamic workplace culture. Additionally, the ability to engage in constructive feedback loops can lead to a stronger sense of community and shared purpose among employees.

Media

Media

Integrations Supported

ActiveCampaign
Azure DevOps Server
BOSCO
CA Flowdock
Constant Contact Lead Gen & CRM
CorralData
HubSpot CRM
Jira
Jira Work Management
Microsoft Dynamics 365
Mozart Data
RedCappi
Salesforce
Shift
Slack
Tray.ai
Ucraft Logo Maker
Wrike
Zapier
elevio

Integrations Supported

ActiveCampaign
Azure DevOps Server
BOSCO
CA Flowdock
Constant Contact Lead Gen & CRM
CorralData
HubSpot CRM
Jira
Jira Work Management
Microsoft Dynamics 365
Mozart Data
RedCappi
Salesforce
Shift
Slack
Tray.ai
Ucraft Logo Maker
Wrike
Zapier
elevio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

CommunityPeople

Company Location

United Kingdom

Company Website

www.organizedfeedback.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

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