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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is Pleesher?

Inspire your team to improve their organization, influence, and helpfulness by adopting practical strategies. Explore insightful recommendations for maximizing the effective utilization of Slack, accompanied by aggregated metrics and analyses regarding your team's engagement on the platform. Each team member will receive a weekly scorecard that outlines their performance in Organization, Influence, and Help, complemented by clear advice on how to utilize Slack features such as Threads and Edits. Furthermore, the team manager will be provided with a comprehensive report that highlights metrics for each of these key areas. At Pleesher, we have recognized that numerous organizations fail to appreciate the significance of rewarding their customers, clients, users, and visitors in the digital realm. Even if you're not technically inclined, you can be confident that our user-friendly setup process is completely free, allowing you to effortlessly implement your incentive program with our guidance. While there is a requirement to incorporate some code into your website or online platform, our detailed step-by-step action guide guarantees that this endeavor will be straightforward for everyone. By leveraging our support, you can cultivate a more engaged, motivated, and productive team atmosphere, ultimately leading to enhanced collaboration and success. Embracing these practices not only benefits your team but also positively impacts the overall performance of your organization.

Media

Media

Integrations Supported

Slack
ActiveCampaign
BOSCO
CA Flowdock
Causal
Fivetran
Jira
Jira Work Management
Marketo
Meltano
Microsoft Dynamics 365
Pendo
Quickwork
Salesforce
Sourcetable
Sprout Social
Trelica
Wrike
Zapier
Zendesk

Integrations Supported

Slack
ActiveCampaign
BOSCO
CA Flowdock
Causal
Fivetran
Jira
Jira Work Management
Marketo
Meltano
Microsoft Dynamics 365
Pendo
Quickwork
Salesforce
Sourcetable
Sprout Social
Trelica
Wrike
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

Pleesher

Date Founded

2015

Company Location

France

Company Website

pleesher.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Categories and Features

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

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