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What is UserVoice?

UserVoice stands out as the premier platform for gathering product insights within the B2B Software as a Service (SaaS) sector. By seamlessly integrating with your current systems, UserVoice enhances the qualitative feedback you obtain with valuable quantitative data. This tool allows you to obtain direct feedback from your end users, enabling customer-facing employees to effortlessly collect insights in their usual work environment. With convenient integrations for Slack and Microsoft Teams, your whole organization can stay informed about customer sentiments and opinions in real-time. Additionally, this accessibility fosters a culture of continuous improvement within your team.

What is Saber Feedback?

Incorporating a feedback button on your website is a strategic move to tackle critical bugs, improve user experience, and gain invaluable insights from your customers. This straightforward feature can be implemented on any page and includes the ability to capture screenshots. By utilizing a visual tool for feedback collection that works directly on your site, you can gather user input seamlessly, eliminating the need for tedious email correspondence or overwhelming ticketing systems. Users are empowered to share their thoughts easily through screenshots and written comments, all without having to leave their current page. You can also design specific feedback forms tailored to your requirements for collecting more precise information. Given that customers are often the first to notice bugs and usability challenges, it is crucial to enable them to provide immediate visual feedback whenever they encounter an issue. In addition, the system automatically collects technical details such as the user's operating system, browser type and version, and any JavaScript errors, which streamlines your troubleshooting process and saves you time. This proactive feedback mechanism not only enhances communication but also builds a stronger connection between you and your users, ultimately fostering a more engaging and responsive online environment. By prioritizing user feedback, you can continuously refine your website and address issues before they escalate.

Media

Media

Integrations Supported

Jira
Slack
Zapier
Zendesk
Azure DevOps Server
Blotout
CA Flowdock
Constant Contact Lead Gen & CRM
HubSpot CRM
Ikigai
Mozart Data
Pendo
Quickwork
Stackreaction
Tray.ai
Trelica
Ucraft Logo Maker

Integrations Supported

Jira
Slack
Zapier
Zendesk
Bitbucket
GitLab
Shopify

API Availability

API Availability

Has API

Pricing Information

Subscription Model
Free Trial Offered?

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

UserVoice

Date Founded

2008

Company Location

United States

Company Website

www.uservoice.com

Company Facts

Organization Name

Saber Feedback

Date Founded

2011

Company Location

Spain

Company Website

saberfeedback.com

Categories and Features

Crowdsourcing

Not specified

Customer Feedback

Not specified

Customer Service

Knowledge Base
Self Service Portal
Surveys & Feedback

Idea Management

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping

Categories and Features

Customer Feedback

Not specified

User Research

Not specified

Visual Feedback

Not specified

Popular Alternatives

Popular Alternatives