Ratings and Reviews 10 Ratings
Ratings and Reviews 0 Ratings
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What is Userback?
Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes.
Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received.
Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly.
Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.
What is Notarus?
Notarus serves as a robust solution for gathering website feedback and reporting bugs, equipping teams with valuable documentation for every submission. By incorporating a simple script tag into your website, clients, stakeholders, testers, and other reviewers can effortlessly point out any issues they come across. This widget is designed to capture annotated screenshots while also logging essential details such as browser and device specifications, console and network activities, and even a replay of the user session that leads to the report. The generated reports are neatly organized as tickets on a board that integrates seamlessly with platforms such as Jira, Linear, GitHub Issues, Asana, Trello, ClickUp, or monday.com, enabling smooth two-way status updates. Moreover, real-time notifications can be delivered to Slack and Microsoft Teams for immediate alerts.
The Free plan supports up to five projects with no limit on the number of users, providing full session replays, screen recordings, access to all integrations, CSV export features, AI support for each ticket, and connectivity to the MCP server. This makes Notarus an ideal choice for teams eager to enhance their feedback and reporting workflows without facing financial commitments, ultimately promoting efficiency and collaboration. Furthermore, the combination of advanced tools and user-friendly interfaces ensures that even the most complex issues can be addressed swiftly and effectively.
Media
No images available
Integrations Supported
Asana
ClickUp
GitHub
Jira
Linear
Microsoft Teams
Slack
Trello
monday AI work platform
Azure DevOps Server
Integrations Supported
Asana
ClickUp
GitHub
Jira
Linear
Microsoft Teams
Slack
Trello
monday AI work platform
API Availability
Has API
API Availability
Has API
Pricing Information
$29 per month
Team: $29/month. For growing teams managing feedback more effectively.
Business: $79/month. For scaling teams needing more advanced tools.
Business Plus: $159/month. For enterprise teams requiring extra control and support.
Business: $79/month. For scaling teams needing more advanced tools.
Business Plus: $159/month. For enterprise teams requiring extra control and support.
Free Version
Pricing Information
$19/month
Free costs $0 indefinitely with no card and includes unlimited seats, 5 projects, 100,000 page views per month and 10 GiB storage. Pro is $19/month or $190/year billed annually for 20 projects; Scale is $99/month or $990/year billed annually with unlimited projects. All plans include unlimited seats. Pro and Scale have a 14-day trial requiring a credit card. Prices are in USD.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Userback
Date Founded
2016
Company Location
Australia
Company Website
www.userback.io
Company Facts
Organization Name
Notarus
Date Founded
2026
Company Location
Canada
Company Website
www.notarus.ai
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management
Complaint Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Success
Communication Management
Customer Engagement
Usage Tracking / Analytics
Design Feedback
Not specified
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Workflow Management
Feature Management
Not specified
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Project Management
Task Management
Product Management
Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping
Workflow Management
Session Replay
Mouse Tracking
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Usability Testing
Annotations
Audience Targeting
Mobile Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
User Research
Not specified
UX
For Mobile
For Websites
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Visual Feedback
Not specified
Categories and Features
Visual Feedback
Not specified