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What is Userlist?

Tailored Customer Communication Based on User Behavior: Perfect for Your SaaS Solution. Successfully onboard and engage your users with tailored campaigns that are responsive to their actions. Choose the best communication method—be it email or in-app notifications—to deliver vital information at key moments. Simplify your onboarding experience through automated campaigns designed around user activities, ensuring timely and relevant content delivery. Activate email marketing automatically based on user engagement (or lack thereof) within your platform. Identify the most effective communication channel for each message by utilizing either email or in-app alerts. Categorize your users by their behavior patterns for more personalized engagement. Send targeted announcements or highlight new features through one-time communications. Take advantage of ready-made campaign templates, so you don’t have to start from scratch every time. Effortlessly track user profiles via an intuitive admin dashboard, applying filters or delving into individual profiles to view their interactions and attributes. This strategy not only improves the overall user experience but also cultivates stronger connections with your product, leading to increased user retention and satisfaction. By understanding and addressing user behaviors, your SaaS platform can continuously evolve to meet their needs.

What is Product Fruits?

Product Fruits is an intuitive, no-code platform designed to enhance user adoption for web applications, enabling you to effectively onboard users and help them discover the value of your product while steering them towards their pivotal "aha moment." This comprehensive tool encompasses everything necessary to elevate user onboarding for your application, including interactive product tours, guides, walkthroughs, helpful hints, beacons, tooltips, onboarding checklists, in-app announcements, user feedback collection mechanisms, one-click bug reporting, and a built-in help center accessible via a Life Ring Button, along with a knowledge base for further assistance. Our clients have reported significant improvements in conversion rates, a decrease in user churn, and a reduction in support inquiries. Designed with the non-technical user in mind, the Product Fruits editor enables anyone to craft visually appealing onboarding experiences without requiring any coding expertise. We proudly serve SaaS companies across the globe, assisting them in boosting conversions, minimizing churn, and decreasing the volume of support tickets, all while ensuring that you can get started in less than five minutes, with a free trial option available for new users. With its user-friendly interface and powerful features, Product Fruits stands out as an invaluable tool for companies aiming to optimize their user engagement strategies.

Media

Media

Integrations Supported

RudderStack
Segment
Stackreaction

Integrations Supported

ActiveCampaign
Crisp
Customer.io
Freshdesk
Google Analytics
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
Mixpanel
Slack
Smartlook
Typeform
Zendesk Chat

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Or $79 per month if billed annually
Free Trial Offered?

Pricing Information

$79 per month
$59 per month with yearly payment
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Userlist

Date Founded

2017

Company Location

United States

Company Website

userlist.com

Company Facts

Organization Name

Product Fruits

Date Founded

2020

Company Location

Czech Republic

Company Website

productfruits.com/

Categories and Features

Churn Prevention

Not specified

Customer Communications Management

Batch Communications
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection

Customer Success

Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Usage Tracking / Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
User Onboarding

Transactional Email

Contact Database
Dynamic Content
Mailing List Management
Reporting/Analytics

Categories and Features

Customer Communications Management

Interactive Content
On-Demand Communications
Personalization
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Gamification

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management

Customer Feedback

Bug Reports
Screenshot / Screen Capture
Surveys

Customer Onboarding

Not specified

Customer Self-Service

Not specified

Customer Success

Customer Engagement
Onboarding

Customer Training

Not specified

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

No-Code Development

Drag & Drop
Templates
Web / Mobile App Development
Workflow Management

Onboarding

Orientation Management
Training Management

Personalization

Behavioral Targeting
Campaign Segmentation
Experience Management

Popular Alternatives

Popular Alternatives