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What is Userlist?

Tailored Customer Communication Based on User Behavior: Perfect for Your SaaS Solution. Successfully onboard and engage your users with tailored campaigns that are responsive to their actions. Choose the best communication method—be it email or in-app notifications—to deliver vital information at key moments. Simplify your onboarding experience through automated campaigns designed around user activities, ensuring timely and relevant content delivery. Activate email marketing automatically based on user engagement (or lack thereof) within your platform. Identify the most effective communication channel for each message by utilizing either email or in-app alerts. Categorize your users by their behavior patterns for more personalized engagement. Send targeted announcements or highlight new features through one-time communications. Take advantage of ready-made campaign templates, so you don’t have to start from scratch every time. Effortlessly track user profiles via an intuitive admin dashboard, applying filters or delving into individual profiles to view their interactions and attributes. This strategy not only improves the overall user experience but also cultivates stronger connections with your product, leading to increased user retention and satisfaction. By understanding and addressing user behaviors, your SaaS platform can continuously evolve to meet their needs.

What is SendOps?

Build customer journeys that respond to what people do with SendOps, an email workflow and drip campaign platform powered by your own Amazon SES account. Automate onboarding, trial conversion, cart recovery, lead nurturing, and customer re-engagement using personalized emails, behavioral branches, timed waits, and conversion-based exits. Marketing teams work on a visual canvas, while developers and AI agents can use the same workflows through SendFlow, the API, or MCP. Trigger journeys using product events, dates, segment changes, or recognized website visits through Google Tag Manager. Webhooks connect email journeys to your application and external SMS or push services. SendOps brings together contact lists, dynamic audiences, consent preferences, templates, broadcasts, and delivery and engagement reporting. Shadow mode lets teams rehearse workflows before launching. Supporting tools include message search, reputation alerts, DMARC monitoring, and inbound email. A guided, keyless connection links SendOps to AWS while preserving control of your sending infrastructure and reputation. Existing transactional sending stays independent. Pricing is a flat platform subscription with no per-contact or per-email SendOps fees, plus separately billed AWS usage. Free, Team, and Business plans are available.

Media

Media

Integrations Supported

RudderStack
Segment
Stackreaction

Integrations Supported

Amazon SES

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Or $79 per month if billed annually
Free Trial Offered?

Pricing Information

$29/month
Free plan available. Team: $29/month. Business: $149/month. Flat platform subscription with no per-contact or per-email SendOps fees. AWS usage is billed separately.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Userlist

Date Founded

2017

Company Location

United States

Company Website

userlist.com

Company Facts

Organization Name

SendOps

Date Founded

2025

Company Location

United States

Company Website

sendops.dev/

Categories and Features

Churn Prevention

Not specified

Customer Communications Management

Batch Communications
Content Management
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection

Customer Success

Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Onboarding
Usage Tracking / Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
User Onboarding

Transactional Email

Contact Database
Dynamic Content
Mailing List Management
Reporting/Analytics

Categories and Features

Email Marketing

Not specified

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