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What is Utilit-e?

Utilit-e Insight is a comprehensive solution designed specifically for accounting and financial information management in the utility industry. It ensures smooth integration among various modules, meaning that entries such as time sheets are automatically reflected in the general ledger, work orders, and transportation records. The interface is user-friendly, allowing for easy navigation and readability. It features robust inquiry, drill-down, and reporting capabilities, enabling users to save their preferred screens and reports for quick access. Furthermore, it offers versatile financial reporting options that cater to different organizational needs. Many modules come with workflow capabilities, which significantly boost operational efficiency. Tailored for multi-service utilities, Utilit-e Insight draws on over 40 years of experience from PCS with utility partners, resulting in a state-of-the-art financial solution. Transactions are seamlessly integrated across all modules, ensuring that relevant entries are posted automatically, thus optimizing the entire financial management process. This cutting-edge design empowers utility companies to enhance their operational effectiveness and adapt to the changing requirements of the industry while also positioning them for future growth.

What is Cogsdale Customer Service Management?

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

Media

Media

Integrations Supported

Integrations Supported

Vocantas Communicate

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support

Training Options

Webinars

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Professional Computer Systems

Company Website

pcs-csa.com/products-services/utilit-e-insight

Company Facts

Organization Name

Cogsdale

Date Founded

1997

Company Location

Canada

Company Website

www.cogsdale.com

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
General Ledger
Nonprofits
Purchase Orders

Utility Billing

Customer Management
Online Payment Processing
Work Order Management

Categories and Features

Meter-to-Cash

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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