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What is VIA Customers?

Engage your audience effectively with Via's all-encompassing mobile commerce solutions and experience the tangible benefits for yourself. Utilize text messaging to connect with your customers, as it offers the highest open rates among mobile alerts, allowing you to penetrate the clutter and reach them directly on the devices they use most. Customize the shopping experience for your loyal customers and learn how Push Notifications can enhance engagement compared to SMS via your tailored store app. While chatbots are typically linked to desktop interactions, your approach should focus on fostering two-way communication that feels natural and seamless on mobile platforms. Create complex multi-step automation processes that lead to finely tuned customer journeys, ensuring each interaction is meaningful. Consolidate all customer communications in a single, streamlined inbox, accommodating the messaging platforms your customers prefer. Establish flexible key performance indicators, such as click-through rates, customer retention, and revenue per message, among other metrics, to gauge your effectiveness. In addition, take control by crafting an attractive and personalized mobile application that elevates your customers' shopping experiences beyond their expectations, ultimately fostering loyalty and satisfaction. With these strategies in place, you will not only capture attention but also cultivate lasting relationships with your audience.

What is Snapcommerce?

Snapcommerce is transforming mobile commerce by using messaging to help consumers locate ideal products at attractive prices, allowing them to save money and prioritize what is truly important to them. Enter the advanced realm of mobile commerce, where Snapcommerce makes it easier to discover the best items without hassle. By 2021, we expect to exceed $1 billion in total mobile sales, highlighting a remarkable achievement in our development. Our creative strategy redefines the shopping experience for those who are budget-conscious, removing the tedious tasks of comparing prices, searching for coupons, and endless browsing. Instead, we optimize the journey, enabling users to find what they want with a simple message to a trusted friend. For retailers, attracting potential customers and making sales can often lead to marketing costs that surpass 35% of the product's price. In contrast, the Snapcommerce platform distinguishes itself by producing and providing personalized deal suggestions for every customer, improving the shopping experience and effectively boosting sales. This distinctive approach not only saves customers valuable time but also cultivates a more personalized shopping experience, ensuring satisfaction with every purchase. Ultimately, Snapcommerce is set to redefine how consumers engage with mobile shopping altogether.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIA

Date Founded

2019

Company Location

United States

Company Website

www.viacustomers.com

Company Facts

Organization Name

Snapcommerce

Date Founded

2016

Company Location

Canada

Company Website

www.snapcommerce.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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