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Ratings and Reviews 0 Ratings
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What is VIPole?
Having the capability to modify and remove messages, along with the option for automatic deletion, clearing chat histories, and fully erasing all records is crucial. Users are empowered to disconnect devices remotely, employ a deceptive secret phrase, and activate features such as auto-lock and auto-logout during periods of inactivity. There are functionalities to conceal contacts and establish blacklists, as well as customized visibility options for individual contacts, enabling precise configuration of contact permissions. Furthermore, tasks can be delegated to both oneself and team members, with mechanisms in place to monitor progress and ensure accountability. Users also have the ability to securely store and manage their passwords, sharing them with selected contacts as needed. Enhancing collaboration is further supported by setting team objectives and tracking the resolution of various challenges, which cultivates a more effective work atmosphere. Overall, this extensive suite of features greatly enhances both communication and organizational capabilities within any group setting, leading to improved teamwork and efficiency.
What is Newbridge?
Newbridge offers a robust UCaaS cloud contact center technology platform that integrates Omnichannel communication, IVR, social media connectivity, workforce management, and traditional office phone systems. Celebrated for its innovative solutions, flexibility, and affordability, Newbridge works alongside industry specialists and partners to customize, improve, and support the workforce and procedures through state-of-the-art SaaS technology. Furthermore, for a variety of technical needs such as infrastructure, IT support, managed services, and cabling solutions, we rely on our trusted partners to ensure seamless integration and implementation of their services. This collaborative methodology not only enhances operational efficiency but also guarantees that every facet of the contact center is optimized for peak performance. By fostering strong relationships within the industry, Newbridge remains committed to delivering exceptional service and value to its clients.
Integrations Supported
CommunityWFM
Rezcontrol
API Availability
Has API
API Availability
Has API
Pricing Information
$5.99 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VIPole
Date Founded
2013
Company Location
United Kingdom
Company Website
www.vipole.com
Company Facts
Organization Name
Newbridge Business Solutions
Date Founded
2003
Company Location
United States
Company Website
newbridgebusinesssolutions.com
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Network Security
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning
Secure Email Gateway
Anti-Malware
Archiving
Customizable
Data Loss Prevention
End-to-End Encryption
Real-time Dashboards
Reporting / Analytics
Sandbox
Threat Protection
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail