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What is VIPole?

Having the capability to modify and remove messages, along with the option for automatic deletion, clearing chat histories, and fully erasing all records is crucial. Users are empowered to disconnect devices remotely, employ a deceptive secret phrase, and activate features such as auto-lock and auto-logout during periods of inactivity. There are functionalities to conceal contacts and establish blacklists, as well as customized visibility options for individual contacts, enabling precise configuration of contact permissions. Furthermore, tasks can be delegated to both oneself and team members, with mechanisms in place to monitor progress and ensure accountability. Users also have the ability to securely store and manage their passwords, sharing them with selected contacts as needed. Enhancing collaboration is further supported by setting team objectives and tracking the resolution of various challenges, which cultivates a more effective work atmosphere. Overall, this extensive suite of features greatly enhances both communication and organizational capabilities within any group setting, leading to improved teamwork and efficiency.

What is Newbridge?

Newbridge offers a robust UCaaS cloud contact center technology platform that integrates Omnichannel communication, IVR, social media connectivity, workforce management, and traditional office phone systems. Celebrated for its innovative solutions, flexibility, and affordability, Newbridge works alongside industry specialists and partners to customize, improve, and support the workforce and procedures through state-of-the-art SaaS technology. Furthermore, for a variety of technical needs such as infrastructure, IT support, managed services, and cabling solutions, we rely on our trusted partners to ensure seamless integration and implementation of their services. This collaborative methodology not only enhances operational efficiency but also guarantees that every facet of the contact center is optimized for peak performance. By fostering strong relationships within the industry, Newbridge remains committed to delivering exceptional service and value to its clients.

Media

Media

Integrations Supported

Integrations Supported

CommunityWFM
Rezcontrol

API Availability

API Availability

Pricing Information

$5.99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

VIPole

Date Founded

2013

Company Location

United Kingdom

Company Website

www.vipole.com

Company Facts

Organization Name

Newbridge Business Solutions

Date Founded

2003

Company Location

United States

Company Website

newbridgebusinesssolutions.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Network Security

Not specified

Secure Email Gateway

Customizable
End-to-End Encryption

UCaaS

Not specified

Categories and Features

Call Center

Blended Call Center
Call Recording
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

IVR

Not specified

UCaaS

Not specified

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