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Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
What is VMukti Video Call Solution?
Elevate Your Communication with VMukti's Video-Chat Solution, Where Connection Goes Beyond Simple Acquisition. To create an effective communication experience for your clientele, it is vital to go beyond a basic connection and focus on a fully developed workflow that guarantees smooth video interactions while fostering meaningful customer relationships. By enabling easy access for your customers to connect with support teams through video, you can effectively bridge the gap between digital communication and in-person conversations. This method allows for the most organic engagement with your brand, enhancing customer satisfaction. VMukti's video call support solution ensures high-quality video calls can be made even with a modest bandwidth of just 100 Kbps. Renowned as a premier service in the industry, it offers flawless integration with CRM and ERP systems, which facilitates AI-driven analytics that further refines your customer engagement strategies. By adopting this innovative solution, you not only improve communication but also strengthen the connections that are vital to your business success.
What is Thread?
Forge a collaborative relationship with your clients while optimizing your time without the inconvenience of toggling between Salesforce and email. The integration process with Salesforce is seamless; just log into your account, and your opportunities, contacts, notes, and tasks will sync automatically. You can start a conversation through Thread, enabling customers to connect via live chat with a simple click. Furthermore, you will receive notifications when clients come online or when they view your emails and documents. Any changes you make in Thread will update in Salesforce, and any revisions in Salesforce will immediately reflect in Thread, ensuring you maintain alignment with your clients' requirements. This efficient communication method not only boosts your productivity but also deepens the connection with your clients, fostering a more robust partnership over time. By simplifying these interactions, you can focus on delivering exceptional service while keeping everything organized and accessible.
Integrations Supported
Golioth
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VMukti Solutions
Company Location
India
Company Website
www.vmukti.com
Company Facts
Organization Name
Assetbox
Date Founded
2021
Company Location
United States
Company Website
www.thread.live/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking