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What is VOC Research?

VOC Research is dedicated to facilitating structured and unbiased conversations with key decision-makers among your clientele, potential clients, and partners to gather their perspectives, sentiments, and feedback on both your products and those of your main rivals. Our expertise in B2B VOC services is tailored to bolster your efforts in acquiring new business and retaining existing customers. We engage with influential decision-makers from companies where you’ve recently won or lost contracts to understand the motivations behind their selections. After conducting these discussions, we perform a comprehensive analysis of the collected data to identify trends and actionable insights that can help you secure additional business opportunities. Furthermore, we carry out interviews with your customers to gauge their genuine levels of satisfaction, loyalty, and renewal intentions, allowing you to swiftly tackle any concerns, recommendations, or potential issues they might have. This evaluation also measures your customers' propensity to renew their contracts or shift to competitors, equipping you with critical information to proactively address their needs and expectations. Our methodology ultimately empowers you to strengthen customer relationships, improve retention strategies, and enhance your competitive edge in the market while ensuring you remain responsive to client feedback. By leveraging the insights gained, you can make informed decisions to drive your business's success.

What is Contify?

Contify serves as a robust platform for market and competitive intelligence, enabling organizations to effectively monitor essential data related to competitors, customers, and key industry trends by facilitating the collection, curation, and distribution of actionable insights throughout the company. Esteemed industry analysts, including Gartner, Forrester, and Frost & Sullivan, have acknowledged Contify's excellence, placing it among the leading M&CI solutions on G2. The platform, along with its News APIs, equips teams in various departments such as Strategy, B2B Marketing, Sales, and Product with the tools they need for informed decision-making. Designed to function as a centralized knowledge hub, Contify provides a reliable single-source-of-truth for all organizational needs. Key features include customizable taxonomies, tailored dashboard templates, curated global newsfeeds, intelligence newsletters, and advanced AI-based insights extraction, ensuring users have access to the most relevant information. Additionally, its user-friendly interface further enhances collaboration and information sharing across different functions.

Media

Media

Integrations Supported

Microsoft Excel
Microsoft PowerPoint
Microsoft Word

Integrations Supported

Microsoft Power BI
Microsoft Teams
Quickwork
Salesforce
Slack

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VOC Research

Company Location

United States

Company Website

www.voc-research.com/services

Company Facts

Organization Name

Contify

Date Founded

2009

Company Location

India

Company Website

www.contify.com

Categories and Features

Win-Loss Analysis

Not specified

Categories and Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Keyword Tracking
Trend Analysis
Website Monitoring

Market Intelligence

Not specified

Win-Loss Analysis

Not specified

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