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What is VOC Research?

VOC Research is dedicated to facilitating structured and unbiased conversations with key decision-makers among your clientele, potential clients, and partners to gather their perspectives, sentiments, and feedback on both your products and those of your main rivals. Our expertise in B2B VOC services is tailored to bolster your efforts in acquiring new business and retaining existing customers. We engage with influential decision-makers from companies where you’ve recently won or lost contracts to understand the motivations behind their selections. After conducting these discussions, we perform a comprehensive analysis of the collected data to identify trends and actionable insights that can help you secure additional business opportunities. Furthermore, we carry out interviews with your customers to gauge their genuine levels of satisfaction, loyalty, and renewal intentions, allowing you to swiftly tackle any concerns, recommendations, or potential issues they might have. This evaluation also measures your customers' propensity to renew their contracts or shift to competitors, equipping you with critical information to proactively address their needs and expectations. Our methodology ultimately empowers you to strengthen customer relationships, improve retention strategies, and enhance your competitive edge in the market while ensuring you remain responsive to client feedback. By leveraging the insights gained, you can make informed decisions to drive your business's success.

What is Evidenced?

Evidenced offers a comprehensive solution that documents, transcribes, and guides your team in making consistently superior hiring decisions. Uncover how we tackle the significant challenges currently faced by hiring teams in modern workplaces. Our platform is packed with practical tools that streamline the candidate interviewing and evaluation process, promoting fairness throughout. By reducing the cognitive load on interviewers, we empower them to focus on delivering exceptional experiences for candidates. After each interview, gather unbiased feedback from candidates to ensure high participation rates across the board. Utilize real-time performance dashboards to implement truly data-driven improvements at every stage of your hiring procedures. You can revisit interviews at your own pace, pinpoint coaching opportunities, and provide constructive feedback to mentor less experienced interviewers in their growth. Whether you craft your ideal scorecard or let us seamlessly import them from your applicant tracking system, our solution is flexible to your requirements. Moreover, Evidenced conveniently bookmarks your questions for a swift recap after the interview, facilitating a thorough review process. In the end, this method not only streamlines the hiring process but also significantly enhances the caliber of decisions made by your team, ultimately fostering a more effective approach to talent acquisition. By embracing these innovations, organizations can truly transform their hiring landscape and ensure long-term success.

Media

Media

Integrations Supported

Microsoft Excel
Microsoft PowerPoint
Microsoft Word

Integrations Supported

Ashby
Calendly
GoodTime
Google Calendar
Greenhouse
Lever
Microsoft Office 2024
Microsoft Outlook
Teamtailor
Workable
Workday Skills Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$399 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VOC Research

Company Location

United States

Company Website

www.voc-research.com/services

Company Facts

Organization Name

Evidenced

Date Founded

2020

Company Location

United Kingdom

Company Website

www.evidenced.app/

Categories and Features

Win-Loss Analysis

Not specified

Categories and Features

Video Interviewing

Not specified

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