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Ratings and Reviews 0 Ratings
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What is VOC Research?
VOC Research is dedicated to facilitating structured and unbiased conversations with key decision-makers among your clientele, potential clients, and partners to gather their perspectives, sentiments, and feedback on both your products and those of your main rivals. Our expertise in B2B VOC services is tailored to bolster your efforts in acquiring new business and retaining existing customers. We engage with influential decision-makers from companies where you’ve recently won or lost contracts to understand the motivations behind their selections. After conducting these discussions, we perform a comprehensive analysis of the collected data to identify trends and actionable insights that can help you secure additional business opportunities. Furthermore, we carry out interviews with your customers to gauge their genuine levels of satisfaction, loyalty, and renewal intentions, allowing you to swiftly tackle any concerns, recommendations, or potential issues they might have. This evaluation also measures your customers' propensity to renew their contracts or shift to competitors, equipping you with critical information to proactively address their needs and expectations. Our methodology ultimately empowers you to strengthen customer relationships, improve retention strategies, and enhance your competitive edge in the market while ensuring you remain responsive to client feedback. By leveraging the insights gained, you can make informed decisions to drive your business's success.
What is Irium-software?
The IRIUM software is designed to function effortlessly in modern platforms such as Windows® and Unix®, offering vital insights for decision-makers that facilitate superior choices in diverse business management areas like finance, sales, inventory, equipment, services, and rentals. Our range of software solutions is suitable for organizations of all sizes, from small enterprises to those with thousands of employees, supporting configurations that can accommodate anywhere from a single computer to up to 2,500 workstations. Our knowledgeable team is ready to assist you in selecting the most suitable software tailored to your industry and organizational scale. If your goal is to boost your dealership's efficiency and responsiveness to customers, having a reliable, intuitive, and ergonomic software solution is essential, wouldn’t you agree? Furthermore, it's important to seek a solution that seamlessly integrates all aspects of your operations, making a powerful Customer Relationship Management (CRM) system vital for managing client interactions effectively. By adopting such a system, you not only streamline your processes but also cultivate more robust relationships with your clientele, ultimately enhancing your overall business performance. In today’s competitive landscape, investing in the right tools can make all the difference in achieving sustained success.
Integrations Supported
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VOC Research
Company Location
United States
Company Website
www.voc-research.com/services
Company Facts
Organization Name
Irium-software
Date Founded
1982
Company Location
France
Company Website
www.irium-software.uk
Categories and Features
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring