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What is VSight Remote?

VSight Remote is an augmented reality-based platform designed for industrial remote collaboration, facilitating service, maintenance, and training tasks. It empowers frontline employees to connect with remote specialists for instant assistance as required. Common applications include service operations, maintenance, audits, and remote educational sessions. The integration of augmented reality elevates the experience of remote teamwork, enabling users to annotate live video feeds, PDF manuals, or images while also visualizing 3D models within their actual work settings. Through VSight Remote, team members can collaborate as if they are physically present at the service location, allowing experts to view the same perspective as field workers. They can provide direction using accurate visual markers such as shapes, arrows, and text, which can be superimposed on the technicians' live stream, images, or documents, thereby enhancing the effectiveness of the guidance provided. This innovative approach not only streamlines communication but also significantly improves the efficiency of on-site operations.

What is RemoteCall?

RemoteCall is a versatile cloud-based remote support platform that facilitates connections between agents and clients across various devices. This service accommodates client PCs, mobile gadgets, and camera integration, offering either a cloud solution or an on-premise server option, making it an ideal choice for IT experts. RSUPPORT's cutting-edge remote service technology empowers businesses to enhance their operations through mobile devices, desktops, websites, and applications. Highly regarded for its efficiency and dependability, RemoteCall WebViewer has garnered acclaim from a diverse array of users, including companies, governmental bodies, educational institutions, and financial organizations, who appreciate its robust security features and exceptional customer support. As businesses continue to evolve, RemoteCall remains a reliable partner in delivering top-notch remote assistance.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Contact VSight for pricing details.
Free Trial Offered?

Pricing Information

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

VSight

Date Founded

2019

Company Location

Lithuania

Company Website

www.vsight.io

Company Facts

Organization Name

RSUPPORT Co. Ltd.

Date Founded

2001

Company Location

South Korea

Company Website

www.remotecall.com

Categories and Features

AR Training

Not specified

Augmented Reality

3D Objects
3D Product Visualization
Cross-Device Publishing
Drag & Drop
For Sales
For Training / Education
Usage Tracking / Analytics

Industrial AR

Not specified

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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