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What is VadaXchange?

VadaXchange PBX is a cloud-based phone solution for businesses that can be hosted or run on VMware, featuring a flexible and cost-effective pricing model that charges monthly per license, thus eliminating the necessity for purchasing hardware. Vadacom's cloud PBX excels as it delivers the advantages of a traditional PABX system while seamlessly integrating advanced unified communications capabilities, all without relying on outdated TDM systems or on-premise servers. Users have comprehensive control over the entire phone system, including the management of phone lines and business call flows, as well as access to a full-featured contact center equipped with ACD agents, call queues, in-depth reporting, and options for call recordings and quality assurance. The intuitive Vadacom Buddyâ„¢ interface enables team members to adjust their availability for calls, view which colleagues are free for transfers, and sync their mobile devices, desk phones, and calendars, while also facilitating call recording and other functionalities. Moreover, users can securely connect to the phone system via any web browser or conveniently use the Buddy app on their iPhone or Android devices, ensuring uninterrupted communication wherever they are. This exceptional flexibility significantly enhances the ability of teams to remain connected and organized, ultimately leading to improved productivity and collaboration among employees.

What is Cloudphony ?

You envision launching a call center, but the prospect of a hefty capital investment is daunting. A reliable telecom infrastructure is crucial for any call center, particularly those engaged in sales or customer service, as they often need various phone channels. We're thrilled to offer you a solution to establish your own call center without the burden of expensive telecom hardware; instead, you can leverage your existing equipment while enjoying comprehensive managed services. Our approach to setting up a call center is not only affordable but also ideal for both startups and those looking to expand. With no initial capital outlay necessary, we provide a variety of local numbers from across the globe, including single-channel, dual-channel, and multichannel telephone numbers (DID) from 79 countries. You'll benefit from unlimited incoming minutes and customizable packages for both outgoing and international calls, complemented by personalized IVR systems. Furthermore, we present adaptable contracts that negate the need for hardware, simplifying the management of your call center and ensuring seamless integration with your CRM or client database. In this way, you can concentrate on business growth while we take care of the technical details, allowing you to focus on what truly matters. This partnership not only streamlines the process but also empowers you to seize new opportunities in the marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vadacom

Company Location

New Zealand

Company Website

www.vadacom.com/page/vadacom-cloud-hosted-pbx-solution

Company Facts

Organization Name

SandeshLIVE

Company Website

cloudphony.com/call-centre-solution/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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