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What is Valcour SaaS CAD/RMS?

Valcour Cloudâ„¢ is the only cloud-native CAD/RMS with a documented 0% customer attrition rate since first deployment in 2010. Valcour is delivered as a high-end, turnkey solution: NO servers. NO third-party implementation vendors. NO hidden costs. Valcour offers an affordable modern solution for all agencies. Valcour was named Public Safety Solution of the Year 2025 by GovCIO Outlook. Valcour Cloudâ„¢ is a CJIS-compliant, cloud-native CAD/RMS platform used by law enforcement agencies to support real-time dispatching, incident reporting, analytics, and mobile field operations, delivering secure, reliable, and scalable public safety through a modern SaaS environment.

What is K-Dispatch?

K-Dispatch is a sophisticated computer-aided dispatch (CAD) platform tailored for 911 centers and public safety entities. This system combines call management, incident evaluation, dispatching functions, and record maintenance, facilitating an uninterrupted flow of information from operators to dispatchers while eliminating redundant data entry. It consolidates all incoming communications—ranging from 911 voice calls and text messages to multimedia inputs and citizen alerts—into a unified queue that incorporates essential details like the caller's location, mapping functionalities, access to nearby surveillance footage, and sensor data from tools like license plate readers and gunshot detection systems. The AI Co-Pilot feature improves operational efficiency by providing real-time transcription, protocol guidance, urgency scoring, and deployment recommendations, while still allowing human operators the discretion to make final dispatch decisions. The system also promotes teamwork among police, fire, EMS, and various agencies through shared incident documentation that includes automatic vehicle location (AVL) tracking and mobile apps designed for both first responders and the community. K-Dispatch is compatible with existing radio systems and adheres to industry standards such as CAP, NIEM, NENA i3, and utilizes open APIs. With flexible deployment options—cloud-based, on-premises, or hybrid—this platform meets the diverse requirements of municipal and state 911 and command centers. As a result, it empowers public safety organizations to efficiently respond to the dynamic challenges presented by emergency situations. Furthermore, its adaptability is crucial as it ensures that agencies can continue to enhance their response capabilities as community needs evolve.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

750 per user per year
Upon Request

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CrossWind Technologies

Company Location

United States

Company Website

www.crosswind.com

Company Facts

Organization Name

KabatOne

Date Founded

2015

Company Location

Mexico

Company Website

kabatone.com/k-dispatch

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Investigation Management

Categories and Features

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