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What is Valcour SaaS CAD/RMS?

Valcour SaaS CAD/RMSâ„¢ offers a robust CAD interface as part of its core package at no additional cost. The platform supports multiple dispatching options, including flexible, self, silent, and shared methods, tailoring to the needs of various users. To meet the different preferences of Dispatchers for data input, Valcourâ„¢ incorporates both a text-based Command Line Interface and an intuitive menu-driven interface. Each logged call is assigned a sequential incident number based on the agency's specific settings. Furthermore, calls can be effortlessly canceled by simply checking a box on the initial call interface. Even after cancellation, calls remain stored in the system with their original numbers preserved, allowing for future statistical tracking or adjustments such as re-dispatching. This meticulous process guarantees that all calls are accurately documented and managed, thus significantly improving operational efficiency and accountability. By providing these features, Valcourâ„¢ ensures that its users can operate seamlessly while maintaining a comprehensive overview of all dispatch activities.

What is Sundance: RMS?

Records Management Software (RMS) tailored for police, fire, and EMS organizations must integrate seamlessly with Computer Aided Dispatch (CAD) systems to optimize the operational efficiency of public safety agencies. This integration not only conserves time but also enhances the accuracy of the reports produced. Sundance Systems RMS is equipped with intuitive, Windows-based interfaces that simplify data entry and reporting, promoting both clarity and precision. Furthermore, the ability to customize data labels for charge codes and accommodate an unlimited variety of data elements enables users to personalize the information captured in reports, as well as its presentation and documentation. The addition of a Master Index that includes names, addresses, vehicles, and property significantly improves the efficiency of the report completion process for users. In essence, a cohesive approach to data management guarantees that it is both effective and flexible, catering to the diverse needs of different safety agencies. Ultimately, such adaptability is crucial for enhancing overall service delivery in emergency response situations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$399.99 per user per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossWind Technologies

Company Location

United States

Company Website

www.crosswind.com

Company Facts

Organization Name

Sundance Systems

Company Website

www.sundance-sys.com

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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