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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is 360 Textolic?

360 Textolic functions as a sophisticated multichannel messaging solution that enables sales, marketing, and support teams to engage with customers directly through their CRM systems. It supports over 11 various communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger, all integrated into a unified interface. With features such as bulk messaging, personalized outreach, automated scheduling, no-code chatbots, and smooth CRM integration, Textolic improves response rates while streamlining communication and reducing the reliance on multiple tools. Users can tailor their campaigns, automate follow-ups, and evaluate performance through built-in reports and analytics. This platform is especially advantageous for companies using Salesforce, HubSpot, or Zoho, as it reduces operational expenses while enabling extensive outreach efforts. Organizations worldwide rely on 360 Textolic for a faster, more intelligent, and tailored method of effectively interacting with their customers. Additionally, it allows teams to dedicate more time to fostering relationships instead of managing the complexities of communication logistics, ultimately leading to enhanced customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Salesforce
Telegram
WhatsApp
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform

Integrations Supported

Salesforce
Telegram
WhatsApp
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

360 Degree Cloud Technologies Private Limited

Date Founded

2012

Company Website

360degreecloud.com/360-textolic/

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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