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What is Vanillasoft?

Vanillasoft is a comprehensive sales engagement platform that helps businesses manage and optimize their outreach processes. It integrates lead management, sales automation, and auto dialing into a single unified system. The platform is designed to guide sales agents by providing the next best lead and recommended action in real time. This reduces decision-making time and helps teams stay focused on high-value opportunities. Vanillasoft automates communication across multiple channels, including calls, emails, and SMS, to improve efficiency. Its auto dialer includes various dialing modes that help agents maintain the right balance between speed and customer experience. The lead management system prioritizes prospects based on value, ensuring that the most important leads are contacted first. The platform also includes structured workflows that help maintain consistent and organized outreach campaigns. Reporting and analytics tools provide insights into team performance and campaign effectiveness. Vanillasoft is used across multiple industries, including insurance, fundraising, automotive sales, and outsourced sales teams. It is designed for fast-moving revenue teams that need to manage high volumes of leads. The system helps reduce manual tasks and increase productivity by automating repetitive processes. By combining guidance, automation, and communication tools, Vanillasoft enables sales teams to close more deals in less time.

What is Readymode?

Readymode, previously known as XenCALL, is a cloud-driven CRM and VoIP platform designed to enhance the efficiency of telemarketing and contact center operations, enabling them to execute campaigns, boost lead generation, and finalize more transactions. Notable functionalities include prioritizing agents and call lists, managing agent calendars, and facilitating blended inbound and outbound calling channels, along with features like conference calling and call recording capabilities. This browser-based solution is user-friendly and offers tailored training and support to its users. The platform's intuitive predictive dialer allows for the automation and streamlining of administrative duties, making it easier to focus on key performance metrics. Users can proactively analyze call center analytics reports to assess agent performance effectively. With the integrated CRM and compatibility with various third-party tools, all essential resources are at your fingertips. Additionally, you can create dynamic lists from your leads to allocate to your sales team efficiently. Readymode also supports direct server-to-server connections with TrustedTPV or VoiceLog Verification systems, simplifying the integration of third-party lead submissions. This comprehensive approach ensures that contact centers are well-equipped to maximize their operational potential and drive success.

Media

Media

Integrations Supported

Salesforce
Adobe Acrobat Sign
Authorize.Net
Docusign
Dropbox
Gmail
Goliath
Gong
Google Calendar
Google Maps
KaseSync
Keap
Pipedrive
Podio
REISift
Stripe
Vonage Business
Zillow
boberdoo
monday AI work platform

Integrations Supported

Salesforce
Adobe Acrobat Sign
Authorize.Net
Docusign
Dropbox
Gmail
Goliath
Gong
Google Calendar
Google Maps
KaseSync
Keap
Pipedrive
Podio
REISift
Stripe
Vonage Business
Zillow
boberdoo
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$100
Free Trial Offered?
Free Version

Pricing Information

$150
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vanillasoft

Date Founded

2003

Company Location

United States

Company Website

www.vanillasoft.com

Company Facts

Organization Name

Readymode (formerly Xencall)

Date Founded

2014

Company Location

Canada

Company Website

readymode.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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