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What is VaxVoIP WebPhone SDK?

The VaxVoIP WebPhone SDK is a robust software development toolkit that facilitates the integration of browser-based communication features into various websites and applications. It includes an HTML/JavaScript webphone, along with a ServerWebRTC COM component that bridges WebRTC clients with SIP servers and IP-PBX systems, enabling teams to develop solutions like browser softphones, click-to-call options, customer-portal calling systems, and contact-center applications without requiring significant changes to their current telephony infrastructure. This SDK supports real-time audio and video, text messaging, and screen sharing, and is compatible with major web browsers such as Chrome, Firefox, Safari, and Microsoft Edge. Developers benefit from extensive technical documentation, a 30-day fully functional trial version, and sample projects available in programming languages like C#, Visual Basic .NET, and Visual C++. In addition, commercial licenses can be obtained, which cover a single service and server, permitting unlimited simultaneous calls, as well as providing ongoing technical support, updates, new versions, and maintenance for the duration of the license. This toolkit not only improves communication capabilities substantially but also ensures that existing workflows remain uninterrupted, allowing for a seamless transition into enhanced digital communication solutions. Ultimately, it provides businesses with the necessary tools to modernize their communication infrastructure effectively.

What is Fastcall?

Fastcall is a cloud communication solution designed specifically for teams that leverage Salesforce, allowing for both inbound and outbound calling directly within the Salesforce ecosystem. This platform enables professionals in sales and customer service to make and receive calls effortlessly, utilizing features like click-to-call and linking call activities to Salesforce records seamlessly. It offers a range of functionalities including call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and the automated logging of activities, although the availability of these features depends on the selected plan and its configuration. Furthermore, Fastcall extends its capabilities to business texting and messaging, integrating features for applications like WhatsApp as well. Administrators can easily configure users, phone numbers, and call flows right from Salesforce, while agents have the flexibility to access the platform via both desktop and mobile interfaces. This comprehensive solution is particularly beneficial for organizations looking to merge telephony and contact center functionalities with their Salesforce CRM, making it an ideal option for sales teams, customer service departments, and contact center operations, thereby fostering a unified communication experience for all users. The integration not only enhances productivity but also improves collaboration among team members, ultimately driving better business outcomes.

Media

No images available

Media

Integrations Supported

Integrations Supported

Salesforce
Slack
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$6,240/year
A one-year license costs $6,240 for one service and server, with unlimited concurrent calls. Two-year licenses cost $10,980, and three-year licenses cost $16,220, for the same scope. Licenses include technical assistance, updates, new releases, bug fixes and performance improvements during the license term. A fully functional 30-day trial is available.
Free Trial Offered?

Pricing Information

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Offered?

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

VaxSoft

Date Founded

2004

Company Location

Pakistan

Company Website

www.vaxvoip.com/web-phone-sdk

Company Facts

Organization Name

Fastcall

Date Founded

2007

Company Location

United States

Company Website

fastcall.com

Categories and Features

Categories and Features

Call Tracking

Not specified

Telephony

Not specified

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