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What is VenueSumo?

VenueSumo is a versatile cloud-based solution designed specifically for venue management in the leisure, attractions, and family entertainment industries. It simplifies the process of online ticket sales and reservations, enabling visitors to effortlessly book and pay for services such as group events and parties directly from your website, while also incorporating a fully integrated point-of-sale system for in-person transactions. In addition to ticketing functionalities, the platform includes tools for managing memberships and vouchers, along with real-time inventory tracking that refreshes automatically with each transaction, as well as customer relationship management (CRM) tools to facilitate effective communication and relationship management with guests. It also features digital check-ins and waiver capabilities, enhancing operational efficiency significantly. Moreover, VenueSumo includes QR-code ordering options that boost service speed and encourage higher customer spending, support for multiple venues, comprehensive API integrations, incident reporting systems, guest feedback collection mechanisms, and analytical dashboards that help monitor performance metrics. Users are afforded extensive customization options, making it possible to develop branded ticket packages and workflows tailored to their specific venue requirements, thus ensuring that both online and offline experiences resonate with their target audience. This broad array of features positions VenueSumo as an invaluable tool for any venue aiming to advance its management processes and elevate guest satisfaction to new heights. As a result, venues can not only improve operational efficiency but also cultivate stronger relationships with their patrons.

What is Hatch Tickets?

Hatch Tickets is a specialized booking platform located in the UK, catering to leisure venues that offer timed activities like trampoline parks, escape rooms, soft play areas, ice skating rinks, and seasonal attractions. The platform adeptly handles reservations, particularly in cases where availability is limited, ensuring that customers can book their preferred time slots with ease. Each venue involved receives a tailored booking page hosted on a unique subdomain, which boosts their brand presence effectively. Payments are directed straight into the venue's Stripe account, allowing the venue to maintain its designation as the merchant of record without Hatch ever managing any of the funds. Key features include the capability to oversee recurring sessions and special events, uphold real-time availability according to capacity limits, and provide a variety of ticket options, such as add-ons, discount codes, and off-peak pricing options. Customers benefit from the convenience of entering the venue using QR tickets scanned with a phone or tablet, and a built-in till supports walk-in guests through a card reader, ensuring smooth transactions whether online or in person. The system also captures a mailing list automatically after a purchase, encourages customers to leave reviews, and follows up with those who abandon their carts. Additionally, businesses with multiple locations can oversee all their venues through a single login while each venue retains its distinct branding and Stripe account. Hatch operates on a simple fee structure, charging a flat 3% at the time of sale without imposing any monthly fees. This forward-thinking model not only simplifies the booking process but also significantly improves the overall experience for both venues and their customers, fostering better engagement and satisfaction. With its comprehensive features, Hatch Tickets is poised to become an essential tool for leisure venues seeking to optimize their operations and custo

Media

Media

No images available

Integrations Supported

Afterpay
BridgePay
Campaign Monitor
Factor4
HubSpot CRM
Klaviyo
Patch Retention
PayU
Rezdy
SMSGlobal
Stripe
Swagger
Trip.com
Tyro EFTPOS
Windcave
Xero
Zonka Feedback
me&u

Integrations Supported

Afterpay
BridgePay
Campaign Monitor
Factor4
HubSpot CRM
Klaviyo
Patch Retention
PayU
Rezdy
SMSGlobal
Stripe
Swagger
Trip.com
Tyro EFTPOS
Windcave
Xero
Zonka Feedback
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

No monthly fee, 3% per booking
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VenueSumo

Company Location

Australia

Company Website

venuesumo.com

Company Facts

Organization Name

Hatch Tickets LTD

Date Founded

2026

Company Location

United Kingdom

Company Website

hatchtickets.co.uk

Categories and Features

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

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