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What is VeriShow?

VeriShow, created by HBR Labs, features an intuitive agent dashboard combined with a simple customer interface, which significantly boosts user satisfaction. This innovative platform focuses on personal engagement through co-browsing capabilities, enabling customer service representatives to interact with clients in real-time and eliminating the outdated practice of leaving customers on hold. Furthermore, VeriShow integrates effortlessly with well-known third-party services and provides users with vital tools to oversee Contacts, Content, Documents, Goals & Quotas, and Leads efficiently. Its ability to enhance visitor interactions on your website while optimizing conversion opportunities makes it a top choice among businesses. In addition, the platform's extensive range of features, coupled with its smooth operation, proves to be an essential resource for organizations looking to elevate customer engagement and streamline their service processes. Ultimately, choosing VeriShow can lead to improved customer relationships and greater overall success for your business.

What is RichCall?

RichCall enables remote sales and support, offering your customers a seamless one-touch live assistance feature. This platform can be seamlessly integrated into your website, kiosk, or mobile application, allowing users to initiate a fully interactive session with a remote expert through video, co-browsing, and app sharing capabilities. The primary applications of RichCall include options like click-to-call, click-to-video, and co-browsing, which enhance customer engagement. Customers can utilize click-to-call and co-browsing for effective support, and even initiate co-browsing sessions while on the go. Additionally, RichCall supports mobile camera sharing for both sales and support purposes, where agents can demonstrate products through the shared mobile camera, while customers can showcase any issues with their devices by sharing their mobile camera feed. With its capabilities for kiosks, RichCall offers remote expert assistance via HD video, scanner, and printer integration, ensuring that users receive live video assistance for existing self-service or support kiosks. This comprehensive solution not only improves customer interactions but also streamlines the support process, making it more efficient and user-friendly.

Media

Media

Integrations Supported

Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$39.00/month
Price vary based on capabilities number of licenses and length of contract
Free Version
Free Trial Offered?

Pricing Information

$192 / month
Cloud and on-prem deployments are available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

HBR Labs

Date Founded

2007

Company Location

United States

Company Website

www.verishow.com

Company Facts

Organization Name

Aurus

Date Founded

2009

Company Location

Russian Federation

Company Website

richcall.io

Categories and Features

Co-Browsing

Not specified

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content

Customer Service

Live Chat
Performance Metrics

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Onboarding
Revenue Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Training Management

Categories and Features

Co-Browsing

Not specified

Customer Service

Virtual Assistant

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