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What is Verint Workforce Management?
Discover the workforce management solution that boasts the highest levels of customer satisfaction. WFM is designed for simplicity, making it an effective tool that enhances both employee and customer interactions while supporting your business objectives.
We've transformed the user experience to ensure that managing WFM is straightforward, even amid complexity. You can trust that your scheduling will align the right personnel with the appropriate time slots, ensuring that customer needs remain the primary focus.
Our user-friendly interface has been refined to retain essential features while enhancing ease of use. This contemporary cloud-based platform is tailored to streamline routine tasks, recognizing the value of an intuitive design. Our cohesive interface encompasses all necessary functionalities, delivering an improved overall experience. Are you prepared to enjoy enhanced visualizations that empower managers to access all relevant information without the hassle of switching between screens? With our solution, you can expect a more organized and efficient workflow.
What is Plannam?
Plannam is a consulting firm and software developer focused on workforce management, dedicated to helping organizations refine their planning, scheduling, and management practices. Their modular SaaS platform, which incorporates AI-driven optimization, ensures compliance with legal regulations, streamlines time tracking and shift management, and empowers employees through self-service capabilities. Aiming at mid-sized and large businesses seeking to reduce labor costs while improving operational visibility, Plannam offers a unified solution that merges strategy, advanced technology, and ongoing support from one source. This holistic approach not only promotes efficiency but also enables companies to respond effectively to changing workforce trends, ensuring they remain competitive in a dynamic market. By leveraging Plannam’s services, organizations can transform their workforce management strategies for long-term success.
Media
No images available
Integrations Supported
Dialpad Connect
Level AI
Talkdesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Verint
Date Founded
1994
Company Location
United States
Company Website
www.verint.com/workforce-management-solutions-wfm-software/
Company Facts
Organization Name
Plannam
Date Founded
2022
Company Location
Spain
Company Website
plannam.com
Categories and Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Categories and Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning