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What is Vertask?

Vertask serves as a comprehensive platform designed to enhance task and team management for organizations. By fostering smooth collaboration and promoting efficient workflows, it empowers teams to reach their goals effortlessly. With its intuitive interface and customizable options, Vertask caters to the distinct requirements of various teams. Whether tackling intricate projects or basic tasks, Vertask ensures that your team remains organized and productive. Notable Features: Real-Time Collaboration: Keep your team aligned by sharing task views and receiving instant updates. User-Friendly Drag-and-Drop functionality enables effortless customization of workflows to fit your team's processes. Seamless integration with your favorite tools helps optimize your working experience. Visit Vertask.com to discover how easy teamwork can be. Additionally, the platform's versatility makes it suitable for teams of all sizes, ensuring everyone can benefit from enhanced productivity.

What is HappyFox?

HappyFox is a cloud-based customer support management platform designed to help businesses of any size improve their customer satisfaction. With a fully customizable interface that is compatible with mobile devices and supports various languages, HappyFox allows users to easily integrate with their favorite third-party applications. This platform stands out as a prime example of high-quality software in the customer support industry. Moreover, its versatility and user-friendly features make it an attractive choice for organizations looking to elevate their customer service experience.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier
APIANT
Constant Contact Lead Gen & CRM
Desktop.com
Dialpad Support
FreshBooks
Google Workspace
Jira
Keap
Microsoft Teams
Olark
ProjectManager
Shift
Shopify
StreetSmart
SurveyMonkey
SyncDojo
Truto
X (Twitter)
Zoho Directory

API Availability

API Availability

Pricing Information

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version
Free Trial Offered?

Pricing Information

$9/agent/month
Annual Pricing:

Basic: $9/agent/month
Team: $49/agent/month
Pro: $99/agent/month
Enterprise PRO: Contact us

Monthly Pricing:

Basic: $14/agent/month
Team: $69/agent/month
Pro: $119/agent/month
Enterprise PRO: Contact us

Unlimited Agents (Annual):

Growth: $1,999/month
Scale: $3,999/month
Scale Plus: $5,999/month
Ultimate: Contact us
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertask

Date Founded

2020

Company Location

United States

Company Website

vertask.com

Company Facts

Organization Name

HappyFox

Date Founded

2012

Company Location

United States

Company Website

www.happyfox.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Project Tracking

Kanban Board
Percent-Complete Tracking
Status Tracking

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback
Workflow Management

Email Parser

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Task Management

ITSM

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Not specified

Service Desk

Not specified

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