Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Microsoft Power BI Reviews & Ratings
    3,523 Ratings
    Company Website
  • Google Cloud BigQuery Reviews & Ratings
    2,016 Ratings
    Company Website
  • DataBuck Reviews & Ratings
    6 Ratings
    Company Website
  • LeaseAccounting.app Reviews & Ratings
    Company Website
  • D&B Credit Insights Reviews & Ratings
    Company Website
  • Haystack Reviews & Ratings
    278 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website
  • DbVisualizer Reviews & Ratings
    572 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • ROLLER Reviews & Ratings
    258 Ratings
    Company Website

What is Viable?

In the past, our approach to analyzing qualitative data required extensive manual effort and was quite time-consuming. However, with the advent of AI technology, we can now seamlessly identify key insights. Rather than relying solely on basic sentiment analysis, we provide a thorough weekly report that showcases the most important compliments, complaints, questions, and requests, all categorized by their volume and urgency. Each theme we uncover not only monitors changes over time but also presents a comprehensive summary, urgency rating, pertinent product sub-themes, user demographics, and further insights. This adaptable tool can be utilized across diverse sources, including sales call transcripts, customer support interactions, market research, employee feedback, and more. Importantly, our platform supports an unlimited number of users and integrations at all pricing tiers, making it accessible for organizations of any size. To initiate the process, you simply need a minimum of 500 data points. Each section of the report provides insights into the individuals involved in those conversations, ensuring a personalized approach. The AI harnesses customer attributes and metadata to conduct thorough analyses, delivering recommendations based on factors such as NPS scores, customer segments, geographic locations, and more, reflecting the analytical prowess of a human expert. This evolution not only simplifies our workflows but also deepens our comprehension of customer feedback in ways that were previously impossible. Moreover, this advancement fosters a more data-driven decision-making process, enabling businesses to respond more effectively to customer needs.

What is QDA Miner?

QDA Miner Lite is a free and intuitive version of our renowned software tailored for computer-assisted qualitative analysis. This application is perfect for examining various forms of textual data, such as interview transcripts, news articles, and open-ended survey responses, in addition to assessing still images. Users can seamlessly import documents in multiple formats including plain text, RTF, HTML, PDF, and data from Excel, MS Access, CSV, and tab-delimited text files. Moreover, it allows for the integration of data from other qualitative coding programs like Atlas.ti, HyperResearch, and Ethnograph, as well as from transcription software like Transana and Transcriber, including Reference Information System (.RIS) files. The software provides the ability for users to add comments or memos to coded segments, cases, or entire projects, which significantly enhances the analytical workflow. Users can extract coded data using Boolean operators (and, or, not) and proximity operators (includes, enclosed, near, before, after) to achieve greater precision in their analyses. Additionally, tables can be exported in various formats such as XLS, Tab Delimited, CSV, and Word, facilitating easier data sharing and reporting. The user interface, along with the help documentation, is accessible in English, French, and Spanish, promoting inclusivity for a wide range of users. This extensive functionality establishes QDA Miner Lite as a valuable tool for researchers and analysts aiming to simplify their qualitative data analysis processes. Ultimately, it empowers users to derive deeper insights from their data effectively.

Media

Media

Integrations Supported

Delighted
Front
GPT-4
Intercom
Microsoft Access
Microsoft Excel
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Transana
Typeform
Zapier
Zendesk

Integrations Supported

Delighted
Front
GPT-4
Intercom
Microsoft Access
Microsoft Excel
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Transana
Typeform
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$600 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viable

Date Founded

2020

Company Location

United States

Company Website

www.askviable.com

Company Facts

Organization Name

Provalis Research

Date Founded

1989

Company Location

Canada

Company Website

provalisresearch.com/products/qualitative-data-analysis-software/freeware/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Categories and Features

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Popular Alternatives

Popular Alternatives

Transana Reviews & Ratings

Transana

Spurgeon Woods
Semantria Reviews & Ratings

Semantria

Lexalytics