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What is Viable?

In the past, our approach to analyzing qualitative data required extensive manual effort and was quite time-consuming. However, with the advent of AI technology, we can now seamlessly identify key insights. Rather than relying solely on basic sentiment analysis, we provide a thorough weekly report that showcases the most important compliments, complaints, questions, and requests, all categorized by their volume and urgency. Each theme we uncover not only monitors changes over time but also presents a comprehensive summary, urgency rating, pertinent product sub-themes, user demographics, and further insights. This adaptable tool can be utilized across diverse sources, including sales call transcripts, customer support interactions, market research, employee feedback, and more. Importantly, our platform supports an unlimited number of users and integrations at all pricing tiers, making it accessible for organizations of any size. To initiate the process, you simply need a minimum of 500 data points. Each section of the report provides insights into the individuals involved in those conversations, ensuring a personalized approach. The AI harnesses customer attributes and metadata to conduct thorough analyses, delivering recommendations based on factors such as NPS scores, customer segments, geographic locations, and more, reflecting the analytical prowess of a human expert. This evolution not only simplifies our workflows but also deepens our comprehension of customer feedback in ways that were previously impossible. Moreover, this advancement fosters a more data-driven decision-making process, enabling businesses to respond more effectively to customer needs.

What is Trendalyze?

Decisions that are time-sensitive demand prompt consideration. With TRND, the duration of machine learning projects can be drastically shortened, taking mere minutes instead of dragging on for long periods, much like the speedy insights provided by Google's AI search engine. Financial setbacks often arise from inaccuracies, and unlike conventional KPIs, TRND uncovers significant patterns, revealing critical insights that traditional metrics may overlook. This innovative tool equips decision-makers by showcasing trends that indicate both emerging threats and opportunities in the market. In the current digital realm, possessing knowledge translates directly to a financial edge. TRND facilitates the development of shareable pattern libraries, enabling quick learning and application to improve business functions. Without thorough monitoring, businesses risk leaving potential profits on the table. TRND not only excels at pinpointing rare insights but also maintains a continual watch over all relevant indicators. The misconception that scaling efforts must involve high costs is dispelled by our pioneering search-based approach, which renders extensive micro-monitoring both practical and affordable. In summary, TRND transforms the way data is utilized, ensuring that companies remain competitive and proactively responsive in their strategies. By integrating such advanced tools, businesses can effectively navigate the complexities of their operational landscape.

Media

Media

Integrations Supported

Delighted
Front
GPT-4
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$600 per month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viable

Date Founded

2020

Company Location

United States

Company Website

www.askviable.com

Company Facts

Organization Name

Trendalyze

Date Founded

2014

Company Location

United States

Company Website

trendalyze.com

Categories and Features

Categories and Features

AI Data Analytics

Not specified

AI Tools

Not specified

Big Data

Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
Predictive Analytics

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Statistical Modeling
Text Analytics

IoT

Application Development
Big Data Analytics
Data Collection
Data Management
Performance Management
Prototyping
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation

Statistical Analysis

Compliance Tracking
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Simulation
Time Series

Time Series Databases

Not specified

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