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What is Viavitna?

Viavitna functions as an AI assistant and website chatbot that provides answers by leveraging approved resources from various webpage content, policies, FAQs, and documentation. It adeptly collects source material, supplies responses with proper citations, and has the option to withhold answers or present pertinent excerpts when the content does not correspond with the user's question. Teams can upload their content in formats such as Markdown, HTML, or plain text, which enables them to assess, test a draft set, and ultimately publish a chat widget using a straightforward script tag. The offering includes a direct answer API along with a read-only MCP endpoint tailored for server-side clients. Users can choose between a managed hosted service or a self-hosted deployment on their own hardware, guaranteeing that both models and content operate within the chosen environment. Common use cases for Viavitna include customer support, inquiries about policies and products, distributing regulated public information, and facilitating access to internal knowledge bases. The pricing model for hosted services is structured as a flat monthly fee rather than being usage-based, and an owned licensing option is also accessible for those desiring an alternative arrangement. By providing these versatile deployment choices, Viavitna effectively addresses a wide range of organizational needs and preferences, ensuring adaptability in various business contexts. Furthermore, the platform enhances user engagement by streamlining access to vital information.

What is ClerkChat?

ClerkChat is an AI-powered support chatbot designed specifically for small to mid-sized businesses, effortlessly connecting with a company's existing assets—such as public websites, help documents, PDFs, and internal protocols—to deliver responses to customer questions via a chat widget located on their website. This intelligent system functions independently outside standard business hours and is equipped to escalate inquiries beyond its capabilities or when customers request to speak with a human agent, guaranteeing that the transition to a human representative retains all relevant context from the previous conversation. The setup is uncomplicated and does not require advanced technical skills; companies merely need to point ClerkChat to their online resources and documentation, evaluate the knowledge base it creates, and add a script tag to enable its functionality. Common uses of ClerkChat include responding to pre-sales questions, handling enrollment and booking inquiries, clarifying order and policy matters, and easing the burden on small support teams by managing repetitive questions. Moreover, its capability to retain conversation context during handovers ensures that customers transitioning to human support have a more seamless and efficient experience. This makes ClerkChat an invaluable tool for businesses looking to enhance their customer service while optimizing operational efficiency.

Media

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Media

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Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.

Pricing Information

$49/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ASL LLC

Date Founded

2017

Company Location

United States

Company Website

viavitna.com

Company Facts

Organization Name

ClerkChat

Date Founded

2026

Company Location

Singapore

Company Website

clerkchat.co

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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