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What is Viavitna?

Viavitna functions as an AI assistant and website chatbot that provides answers by leveraging approved resources from various webpage content, policies, FAQs, and documentation. It adeptly collects source material, supplies responses with proper citations, and has the option to withhold answers or present pertinent excerpts when the content does not correspond with the user's question. Teams can upload their content in formats such as Markdown, HTML, or plain text, which enables them to assess, test a draft set, and ultimately publish a chat widget using a straightforward script tag. The offering includes a direct answer API along with a read-only MCP endpoint tailored for server-side clients. Users can choose between a managed hosted service or a self-hosted deployment on their own hardware, guaranteeing that both models and content operate within the chosen environment. Common use cases for Viavitna include customer support, inquiries about policies and products, distributing regulated public information, and facilitating access to internal knowledge bases. The pricing model for hosted services is structured as a flat monthly fee rather than being usage-based, and an owned licensing option is also accessible for those desiring an alternative arrangement. By providing these versatile deployment choices, Viavitna effectively addresses a wide range of organizational needs and preferences, ensuring adaptability in various business contexts. Furthermore, the platform enhances user engagement by streamlining access to vital information.

What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

Media

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Media

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Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

Squarespace
Wix
WordPress

API Availability

Has API

API Availability

Pricing Information

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

ASL LLC

Date Founded

2017

Company Location

United States

Company Website

viavitna.com

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

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