Userback Reviews & Ratings

Userback

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 10 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Retool Reviews & Ratings
    4.5 out of 5 stars 598 Ratings
    Company Website for Retool
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Muzaic Reviews & Ratings
    5.0 out of 5 stars 2 Ratings
    Company Website for Muzaic
  • ZenTreasury Reviews & Ratings
    4.9 out of 5 stars 9 Ratings
    Company Website for ZenTreasury
  • JAMS Scheduler Reviews & Ratings
    4.5 out of 5 stars 285 Ratings
    Company Website for JAMS Scheduler
  • Checksum.ai Reviews & Ratings
    5.0 out of 5 stars 2 Ratings
    Company Website for Checksum.ai
  • Monarch Money Reviews & Ratings
    4.9 out of 5 stars 139,855 Ratings
    Company Website for Monarch Money
  • CapLinked Reviews & Ratings
    4.5 out of 5 stars 248 Ratings
    Company Website for CapLinked
  • Vibe Retail Reviews & Ratings
    4.9 out of 5 stars 93 Ratings
    Company Website for Vibe Retail
  • PageDNA Reviews & Ratings
    5.0 out of 5 stars 40 Ratings
    Company Website for PageDNA

What is VibeVaults?

VibeVaults functions as a cloud-based visual client feedback solution specifically designed for agencies, design firms, and solo freelancers. By adding a simple script tag to a client's site, invited reviewers can seamlessly pin their feedback directly onto different elements of the page without the hassle of account creation or browser extensions. Each feedback report is thorough, containing a screenshot as well as contextual information such as the active page, browser type, screen details, console logs, and any requests that may have failed. Teams can effectively manage and assess incoming submissions via an intuitive dashboard, allowing for real-time conversations within the same feedback thread while monitoring the status of reports as they move through various review phases. The platform supports client feedback cycles through both shared review links and personal invitations, and Pro plan users and higher can utilize a public board in read-only format. Furthermore, VibeVaults' MCP server allows compatible AI tools, such as Claude, Claude Code, and Cursor, to access reports, with account members able to grant permissions for responses and status updates. Subscription plans cater to different workspace requirements and team sizes, and potential users can take advantage of a 14-day trial without the need for a credit card. This ingenious platform not only simplifies the client feedback process but also significantly improves collaboration between team members and clients, fostering a more effective working relationship. As a result, VibeVaults empowers agencies and freelancers to deliver exceptional service and achieve higher client satisfaction.

What is Userback?

Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.

Media

Media

Integrations Supported

Claude
Cursor

Integrations Supported

Claude
Cursor
Asana
Azure DevOps Server
Basecamp
ChatGPT
Claude for Legal
ClickUp
GitHub
GitLab
Integrately
Jira
Linear
Microsoft Teams
Notion
Shopify
Slack
Teamwork.com
Zendesk
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Starter is $29/month, Pro is $49/month, and Business is $149/month. Annual billing saves 20%. Plans include a 14-day trial with Pro features and no credit card required; there is no free plan.
Free Trial Offered?

Pricing Information

$39 per month
Team: $39/month. For growing teams managing feedback more effectively.

Business: $89/month. For scaling teams needing more advanced tools.

Business Plus: $159/month. For larger teams requiring extra control and support.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VibeVaults

Date Founded

2026

Company Location

Hungary

Company Website

www.vibe-vaults.com

Company Facts

Organization Name

Userback

Date Founded

2016

Company Location

Australia

Company Website

www.userback.io

Categories and Features

Visual Feedback

Not specified

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management

Complaint Management

Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Success

Communication Management
Customer Engagement
Usage Tracking / Analytics

Design Feedback

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Workflow Management

Feature Management

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Project Management
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping
Workflow Management

Session Replay

Mouse Tracking
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Usability Testing

Annotations
Audience Targeting
Mobile Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

User Research

Not specified

UX

For Mobile
For Websites
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Popular Alternatives

Popular Alternatives

Ruttl Reviews & Ratings

Ruttl

Brucira Softwares Pvt. Ltd.
4.9 out of 5 stars
Simple Commenter Reviews & Ratings

Simple Commenter

Ander Digital OÜ
Usersnap Reviews & Ratings

Usersnap

5.0 out of 5 stars
Annot8 Reviews & Ratings

Annot8

Quad Labs Technologies LLC
BugHerd Reviews & Ratings

BugHerd

Splitrock Studio Pty Ltd.
4.5 out of 5 stars
Hotjar Reviews & Ratings

Hotjar

4.8 out of 5 stars