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What is Video RTC?

Video Gateways facilitate sophisticated real-time communication within current contact centers, enabling them to support multiple channels across both web browsers and mobile devices. This technology enhances customer interactions by integrating various communication methods seamlessly.

What is Swyx?

Swyx offers one of the most advanced software-driven IP communication solutions on the market today. When integrated with your existing IP infrastructure, Swyx provides all the telephony features you have come to rely on. Additionally, you benefit from the advantages of unified communications and the smooth integration of various applications. The presence of messaging, rich presence, and video communication at every workstation significantly boosts an organization’s productivity. With real-time communication, connecting all processes and team members becomes remarkably easier and more efficient. As a leader in the IP telephony and Unified Communications (UC) field, Swyx brings over fifteen years of experience in crafting top-notch communication solutions. Each stage of our product development is informed by this vast experience, resulting in numerous tailored communication solutions and features designed specifically for mid-sized enterprises across Europe. This wealth of knowledge guarantees that Swyx continues to lead the way in cutting-edge communication technologies and remains committed to evolving alongside the needs of its clients. The ongoing dedication to innovation ensures that customers can always expect the highest quality in their communication tools.

Media

Media

Integrations Supported

3CX
Altitude
Asterisk
Avaya Experience Platform
CompletePBX 5 IP PBX
Enghouse Interactive Contact Center
Genesys Cloud CX
Inconcert
Vocalcom
XCALLY

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$69/month/port
Plans: Basic, Pro, Plus
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Interactive Powers

Date Founded

2015

Company Location

United States

Company Website

www.ivrpowers.com/videortc/

Company Facts

Organization Name

Enreach

Date Founded

1999

Company Location

Germany

Company Website

www.enreach.de/en/products/unified-communications.html

Categories and Features

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

UCaaS

Not specified

Unified Communications

Calendar Management
Call Routing

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