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What is Virtalent?

Virtalent distinguishes itself from any organization you may have encountered before. Although you might have experience with recruitment agencies, temporary staffing solutions, or freelance contractors, the concept of a Virtual Assistant service tailored specifically for business growth is still fairly fresh for many. The need for our services is undeniably evident, especially as remote work and varied career opportunities become more widespread; more individuals are looking for a better work-life balance. Our Virtual Assistants are skilled professionals who aim for rewarding careers free from the stress of commuting and other unnecessary challenges. What sets Virtalent apart from other Virtual Assistant service providers is our dedication to working exclusively with the best talent available. We meticulously screen our candidates to uphold exceptional standards, and we carefully pair them with clients to foster ideal collaborations. This strategy not only benefits our Virtual Assistants but also significantly improves the overall experience for businesses in search of assistance. As a result, our approach creates a win-win situation for all parties involved.

What is AnswerForce?

AnswerForce serves as your reliable voice whenever you require assistance, enabling your business to thrive by managing every incoming call with a blend of professionalism, charm, and efficiency. Our virtual receptionists are on standby around the clock, which allows you to prioritize what truly matters: your customers. Even when you're unavailable, our team is ready to answer your calls, providing you with comprehensive reports that contain essential insights. Each caller will be warmly greeted by our approachable receptionists, who can seamlessly connect you or your team based on your specific call handling preferences. In addition, our proficient receptionists will take care of scheduling appointments and sending timely reminders as needed. With the expert assistance of AnswerForce, you can effectively capture and qualify leads, freeing you to concentrate on expanding your business. Plus, our bilingual answering service ensures that a caring and professional voice reaches a broader audience, enhancing customer satisfaction and engagement. This multifaceted support not only boosts your operational efficiency but also enhances your brand's reputation in the marketplace.

Media

Media

Integrations Supported

Apple Calendar
Field Force
FranConnect
Freshdesk
Google
Google Analytics
Google Calendar
Google Sheets
Housecall Pro
HubSpot Customer Platform
Mailchimp Transactional Email (Mandrill)
Pipedrive
ServiceTitan
ServiceTrade
Slack
Trello
Zapier
Zendesk
improveit! 360

Integrations Supported

Apple Calendar
Field Force
FranConnect
Freshdesk
Google
Google Analytics
Google Calendar
Google Sheets
Housecall Pro
HubSpot Customer Platform
Mailchimp Transactional Email (Mandrill)
Pipedrive
ServiceTitan
ServiceTrade
Slack
Trello
Zapier
Zendesk
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$363.28 per month
Free Trial Offered?
Free Version

Pricing Information

$279 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtalent

Date Founded

2014

Company Location

United Kingdom

Company Website

virtalent.com/virtual-assistant-services/

Company Facts

Organization Name

AnswerForce

Company Location

United States

Company Website

www.answerforce.com

Categories and Features

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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