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What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

What is EZLineGo?

EZLineGo serves as a digital queue management solution tailored for small businesses, including food trucks, pharmacies, salons, clinics, coffee shops, and retail outlets. The queue management process kicks off when employees set up a queue and either print or distribute a QR code; this code is then scanned by customers to obtain a number, which enables them to monitor their status and estimated wait times on their smartphones, while staff can call the next customer via a web interface or manually include walk-ins in the queue. The Free plan, accessible upon signing up, supports one queue and one kiosk, accommodating up to 200 customers each day. In contrast, the Pro version expands features significantly by allowing multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, alongside functionalities like online appointment booking, phone ordering, and HACCP documentation. Furthermore, users can test the queue system for a full 72 hours without needing to create an account, and any free account established allows access across various devices. Importantly, there is no requirement for customers to download a dedicated app or utilize a ticket machine in order to partake in the queue. This versatile methodology not only simplifies the management of wait times for businesses but also enhances the overall experience for customers navigating their wait. By integrating these features, EZLineGo effectively streamlines operations and improves customer satisfaction.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$850
One year subscription price. Pay Per Use option also available.

Pricing Information

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Company Facts

Organization Name

annodev Software

Company Location

Hungary

Company Website

www.ezlinego.com/en/queue-management

Categories and Features

Queue Management

Not specified

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Queue Management

Not specified

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