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What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

What is Flowby?

Flowby is a cutting-edge, cloud-oriented digital queue management system that empowers customers to enter and monitor live queues through their smartphones by scanning QR codes, effectively eliminating the need for physical lines, hardware, or paper tickets. Users obtain a distinctive queue number, can track their waiting status, and receive notifications when it’s their turn, allowing them the freedom to move around instead of being tethered to a traditional line. The platform is compatible with any web browser across a range of devices and is capable of merging multiple queues, accommodating customer inputs such as order numbers for pickups, and serving as a tablet kiosk for manual queue management. Aimed at improving customer flow and satisfaction, Flowby aids businesses in reducing the perceived waiting time, increases sales by enabling customers to browse while they wait, and enhances staff productivity through centralized queue management on a single dashboard. Furthermore, it provides customizable options for queue group configurations and is tailored to meet the unique needs of various stores and service points, all without requiring installation. This versatility establishes it as a powerful solution suited for different business settings, ultimately revolutionizing the customer experience.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

$850
One year subscription price. Pay Per Use option also available.

Pricing Information

€60 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Company Facts

Organization Name

Flowby

Date Founded

2021

Company Location

Sweden

Company Website

flowby.io

Categories and Features

Queue Management

Not specified

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Queue Management

Not specified

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