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What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

What is Qline?

Enduring a wait can be a challenging experience for anyone involved. It generates feelings of anxiety among guests who feel their time slipping away, while your staff may become overwhelmed as they juggle the demands of completing paperwork and handling the same inquiries repeatedly. Additionally, they strive to maintain high levels of customer service amidst a bustling environment. The conventional queuing system typically requires visitors to check in at a reception area and complete a form before they await their turn. While this method has been in practice for a long time and appears straightforward, one must question whether it truly represents the most efficient solution available today. Alternative approaches could potentially enhance both visitor experience and staff efficiency, making it worth exploring other options.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

$850
One year subscription price. Pay Per Use option also available.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Company Facts

Organization Name

Advanced Kiosks

Date Founded

2000

Company Location

United States

Company Website

www.queuingsoftware.com

Categories and Features

Queue Management

Not specified

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Queue Management

Not specified

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