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What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

What is Qticket?

We optimize and automate your current queuing or appointment scheduling systems, allowing your customers to easily access services through your organization’s website or app on any device they prefer. Our offerings, which include both pre-built and customized solutions, are designed to meet the needs of businesses of all sizes, especially those operating in sectors with high security and service requirements. By providing your clients with easy and secure access to services, we eliminate the inconvenience of physical waiting lines while enhancing overall customer satisfaction. Our virtual queuing and booking systems feature real-time availability, and our front desk support is available 24/7 in over 140 languages. We also offer automated reminders for upcoming appointments and inquiries, showcase the nearest branches with their real-time statuses, and facilitate communication through phone, email, or other preferred channels. Integration with your existing booking system is smooth and straightforward. Furthermore, one of the most valuable indirect benefits of our system is the comprehensive data analytics and reports we offer, which can significantly boost your operational efficiency and elevate the customer experience. By utilizing these analytical insights, organizations are empowered to make strategic decisions that foster growth and enhance service delivery, ultimately positioning themselves for long-term success in a competitive market.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$850
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Company Facts

Organization Name

Qticket

Company Location

United Kingdom

Company Website

www.qticketapp.com/business/

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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