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What is VirtuaQ?

Virtual queuing facilitates social distancing by removing physical wait lines, enabling patrons to join the queue from their smartphones, monitor their place in line, and arrive at the nearest store when ready. Advantages include: - Adherence to safety regulations, allowing customers to queue from any location on any device. - Elimination of shared surfaces, promoting a contact-free experience for both customers and employees. - Rapid implementation with no need for additional hardware or software, taking less than ten minutes to set up. - Enhanced customer engagement through timely SMS updates and notifications to keep them informed. This system not only improves the shopping experience but also fosters a safer environment for everyone involved.

What is QueuePad?

Customers can effortlessly join the queue by scanning a QR Code found at your storefront or by navigating to a specific web URL using their mobile devices, which eliminates the necessity for downloading any applications. They simply need to use the web browser on their phones to view the queue status page, offering them real-time updates about their place in line. The QueuePad mobile application emphasizes social distancing, promoting a safer atmosphere for both patrons and employees. The user-friendly interface shows a list of individuals currently waiting, including their arrival times, estimated wait times, and any relevant notes regarding their requests. Furthermore, by tapping on a phone icon, users can easily make a call or send a text message to any customer in the queue. Customers have the option to choose from various services, each corresponding to a distinct queue, with a limit of three services active at one time. The system also has the capability to send automated SMS notifications to customers as they near the Nth position in line, assuming you possess a valid SMS Gateway API account and a reliable Wi-Fi connection. This feature significantly enhances the customer experience by keeping them updated without the need to be physically present, ultimately making their wait more pleasant and efficient. Additionally, by streamlining the queuing process, businesses can improve customer satisfaction and potentially increase repeat visits.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

$850
One year subscription price. Pay Per Use option also available.

Pricing Information

$19.99 per month
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Lucep

Date Founded

2014

Company Location

Singapore

Company Website

virtuaq.com

Company Facts

Organization Name

QueuePad

Company Location

Philippines

Company Website

www.queuepad.com

Categories and Features

Queue Management

Not specified

Visitor Management

Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Queue Management

Not specified

Waitlist

Alerts/Notifications
Customer Database
Public Waitlist
Reporting & Statistics
Waiting Time Tracking
Waitlist Status Tracking

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Tugadot Pty Ltd