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What is Virtual Front Desk?

Virtual Front Desk represents a cutting-edge approach to reception, visitor management, and customer service suitable for various environments such as offices, clinics, retail outlets, and public spaces that demand reliable front-desk support. This system is designed to work seamlessly with any modern browser equipped with a webcam and is compatible with devices including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It allows visitors to efficiently check in, connect with the correct staff member through video or phone calls, send SMS messages, access necessary documents, scan QR codes, complete forms, verify their identities, process card payments, and print badges or documents, all from a single user-friendly interface. Teams can engage from nearly anywhere via a web application, mobile app, Microsoft Teams, phone, or other integrated channels, enabling either an individual receptionist or a centralized team to effectively oversee multiple desks and locations. The platform features a comprehensive dashboard for managing sites, stations, users, branding, actions, and tracking activity history, which ensures that reception operations are streamlined and organized. Additionally, it includes built-in integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls to Teams and the importation of real-time employee directories, which boosts both operational efficiency and communication. This versatile tool not only enhances visitor engagement but also significantly elevates the overall experience for both visitors and staff, fostering a more welcoming environment for everyone involved. Its ability to adapt to various situations makes it an invaluable asset for organizations seeking to improve their front-desk operations.

What is CoReceptionist?

CoReceptionist is a visitor management platform with compliance-grade screening, instant host alerts, badge printing and audit-ready logs. Guests check in on a kiosk or their own phone, hosts are notified by email, SMS or Slack, and ITAR and watchlist screening, NDA signing, evacuation rosters and exportable audit logs come standard on every plan.

Media

Media

Integrations Supported

Microsoft Teams
Slack
Google Calendar
Microsoft Entra ID
Microsoft Outlook
WhatsApp

Integrations Supported

Microsoft Teams
Slack

API Availability

API Availability

Pricing Information

$22 per month
Free Version
Free Trial Offered?

Pricing Information

$42 per month
Pricing is per location per month, billed monthly or annually (annual billing saves 17%). Basic: $42/location/month billed annually for up to 50 hosts/employees. Premium: $83/location/month billed annually for up to 100 hosts/employees. Corporate: $125/location/month billed annually for up to 200 hosts/employees. Enterprise and multi-site campus plans are custom quoted. Every plan includes all features and unlimited visitor check-ins. 14-day free trial with all features, no credit card required. 10% discount for charities and educational institutions.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Front Desk

Date Founded

2018

Company Location

Canada

Company Website

www.virtualfrontdesk.com

Company Facts

Organization Name

ORAFOX TECHNOLOGIES, INC

Date Founded

2018

Company Location

United States

Company Website

coreceptionist.co

Categories and Features

Kiosk

Not specified

Visitor Management

Not specified

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Self Check-in
Visitor Tracking
Watch List

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