Customers.ai Reviews & Ratings

Customers.ai

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

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What is VisitorTrack?

The latest development in predictive marketing analytics combines the ability to identify anonymous website visitors with B2B intent data. Company Surge® enables you to pinpoint web visitors engaging with topics relevant to your sector, thereby creating the fastest route from unknown online visitors to valuable sales opportunities. VisitorTrack acts like Caller ID for your website, uncovering anonymous business visitors, the pages they are exploring, and the subjects they are researching, all without requiring any form of registration. Company Surge® also delivers B2B Intent Data that emphasizes the most critical topics being examined by these visitors. By leveraging intent scores, businesses can detect those indicating they are in an active buying phase. Additionally, VisitorTrack includes an extensive database of contacts with millions of accurate business records, helping you to save and export emails and direct phone numbers associated with your desired job titles. This robust tool not only enhances marketing strategies but also simplifies the lead generation process, making it significantly easier to engage with potential customers. With these insights, businesses can make more informed marketing decisions that align with current market trends.

What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

Media

Media

Integrations Supported

Facebook
SendGrid
Shopify
CallRail
Dropbox Sign
FreeAgent
Gmail
Google Calendar
Google Docs
Microsoft OneDrive
PagerDuty
QuickBooks Online
Redbooth
Slack
Visual Lease
Webflow
Weekdone
Zendesk Sell

Integrations Supported

Facebook
SendGrid
Shopify

API Availability

API Availability

Pricing Information

$199 per month

Pricing Information

Contact us for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

netFactor

Company Location

United States

Company Website

www.netfactor.com

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Categories and Features

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

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