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What is VisitorWatch?

A comprehensive visitor management system tailored for tenants, property management teams, and security personnel to efficiently and effortlessly identify, register, and supervise visitors. This innovative solution enables authorized individuals to pre-register guests in advance and manage walk-in visitors seamlessly, even without prior notification. Among its features are capabilities for scanning driver’s licenses, passports, employing a digital camera, and printing visitor badges on-site. The issuance of these badges can be restricted to designated turnstiles or readers, which significantly strengthens tracking and security measures. Each badge is programmed to automatically invalidate after a predetermined date and time, ensuring adherence to security protocols. Additionally, the system includes an access denial list that allows tenants and property managers to designate individuals who are not permitted to access the premises, and any unauthorized attempt to obtain a badge triggers an alert for security personnel. Tenants can also remotely review and search through logs from turnstiles and readers, visitor records, and lists of both scheduled and processed visitors, alongside information related to building fire wardens and unauthorized individuals. Moreover, the platform supports the design of custom badge templates that cater to the specific requirements of various buildings and tenants, further enhancing both functionality and brand identity. This holistic approach not only fosters a secure environment but also promotes efficient organization for all parties involved, creating a more streamlined experience overall.

What is SmartLobby?

Our solution functions flawlessly in offline mode, guaranteeing operability even without internet access, and it securely syncs data to the cloud once a connection is reestablished. It is designed to work on both Apple iPads, iPhones, and Android tablets, featuring tools such as badge printing and a Visitor Satisfaction Survey to assess guests' experiences. Moreover, it offers emergency call roll printing and accommodates multiple locations and entrances. A daily report on visitor activity is created, and guests can be required to sign Non-Disclosure Agreements or other legal documents before they check in. Automatic notifications can be dispatched via email, SMS, Slack, or MS Teams whenever a visitor registers, enhancing communication. The visitor workflow is notably flexible, allowing specific fields to be activated or deactivated as necessary. For better integration, the system can connect with existing IT frameworks through API, while also permitting customized branding that incorporates your logo. Each badge displays a QR code that is both printed and emailed to visitors, streamlining the check-in and check-out processes. A search dashboard offers rapid access to visit history, and all visit information is securely stored in our cloud infrastructure for extended retention. This thorough approach guarantees an efficient and effective visitor management experience, making it easier to handle the needs of various organizations.

Media

Media

Integrations Supported

Active Directory
HID IdenTrust
Milestone Analytics
Okta
Tableau

Integrations Supported

Active Directory
HID IdenTrust
Milestone Analytics
Okta
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month per location
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DATAWATCH SYSTEMS

Date Founded

1981

Company Location

United States

Company Website

www.datawatchsystems.com/products/visitorwatch/

Company Facts

Organization Name

Menelic

Date Founded

2008

Company Location

United Kingdom

Company Website

smartlobby.co

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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