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What is Vista Field Service?

Utilizing mobile work orders to link service technicians with the back office can lead to increased profitability. With mobile devices, all essential construction data—ranging from labor and equipment to materials—is efficiently captured and communicated. Vista automatically receives updates on this data, establishing a real-time mobile connection that facilitates quicker invoice distribution through the accounting system. As a result, technicians can dedicate more time to billable tasks instead of searching for necessary information. They can quickly view all assigned work orders, navigate using maps for directions, and efficiently complete their jobs. Any information that is captured or altered on-site is seamlessly updated in the system and transmitted to the back office, which aids in monitoring the work carried out by technicians and their teams. Labor, equipment, and material costs are directly integrated into Vista, ensuring that payroll is accurately updated and prepared for approval in a timely manner. This streamlined process not only enhances operational efficiency but also significantly reduces the chances of errors in data handling.

What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

Media

Media

Integrations Supported

ProEst
SkyStem ART
Viewpoint Team

Integrations Supported

ProEst
SkyStem ART
Viewpoint Team

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per user, per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trimble

Date Founded

1978

Company Location

United States

Company Website

www.viewpoint.com/products/vista/vista-field-service

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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