Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Quick Consols Reviews & Ratings
    49 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    33 Ratings
  • Squaretalk Reviews & Ratings
    270 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    117 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,463 Ratings
  • CallTools Reviews & Ratings
    510 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    488 Ratings
    Company Website

What is VisualCue?

VisualCue’s cutting-edge design enables you to assess the performance metrics of every agent in your organization according to the key performance indicators you set. Our proprietary visual technology allows for immediate identification of team members who may need assistance at a mere glance. You can swiftly pinpoint the individuals requiring support and understand the specific training areas they need to improve upon. Designed specifically for Contact Centers, VisualCue consolidates all reports into a single, intuitive visualization that is regularly updated, equipping your contact center managers to function more effectively while providing agents with clear pathways to success. The tiles organize your data in a way that emphasizes the most critical information, helping your team to determine which clients or accounts require urgent attention. Utilizing VisualCue, you can discover which agents are primed for upsell opportunities, identify those showing signs of potential attrition, and recognize individuals who need follow-up interactions. By proactively meeting customer needs, your team can capitalize on more opportunities within the Salesforce platform, leading to an increase in overall productivity. This streamlined methodology not only aids individual agents but also fosters a more collaborative and agile team environment, ultimately driving better results for the organization as a whole. Additionally, the enhanced clarity and focus provided by VisualCue contribute to a more strategic approach in handling customer interactions.

What is TLD CRM?

Our all-encompassing workflow streamlines the journey of your contacts, guiding them from the moment they are leads to the final sale and into the renewal stage, while offering you valuable insights into your team's activities alongside comprehensive auditing options. You have the ability to carefully regulate your agents' access, protecting sensitive data by allocating specific permissions only to those who genuinely need them, whether through predefined roles or tailored permissions. Schedule meetings with agents for both in-home consultations and office visits with ease! Manage callbacks and appointments effortlessly thanks to our intuitive Calendar feature, which allows you to create events, send invitations to clients, and track their attendance among various other capabilities! This system extends beyond call centers; within our "My Business" section, agents can independently manage their portfolios, overseeing leads, policies, callbacks, and appointments. If you trust your team, grant them the autonomy they deserve! TLDialer offers a seamless integration with our Hosted VICIDial service, enabling agents to function within a unified interface where data updates occur automatically. Our VICI Servers guarantee that your system operates smoothly and remains up-to-date, significantly boosting overall productivity. Furthermore, this streamlined method promotes enhanced communication and collaboration among all team members, ensuring that everyone is aligned and informed. Ultimately, this solution not only optimizes operations but also enhances the overall efficiency of your business processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VisualCue

Company Location

United States

Company Website

visualcue.com

Company Facts

Organization Name

Esotech

Date Founded

2013

Company Location

United States

Company Website

info.tldcrm.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Popular Alternatives

Goalscape Reviews & Ratings

Goalscape

Goalscape Software

Popular Alternatives

VICIdial Reviews & Ratings

VICIdial

Vicidial Group
Dolphin Power Dialer Reviews & Ratings

Dolphin Power Dialer

Electronic Voice Services