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What is Vital Interaction?

Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.

What is 360eMed?

Minimize the chances of missed appointments caused by a busy office or unexpected closures by enabling your patients to schedule their own appointments anytime, whether it's day or night, using a user-friendly online system accessible from any device. Protect your revenue from the effects of no-shows by sending digital reminders via phone, text, or email to keep patients updated about their scheduled visits. Additionally, showcase your positive patient feedback to improve your online visibility, elevate your search rankings, and attract new clientele. Our solutions integrate smoothly with your existing EHR or PMS systems, ensuring that there are no disruptive transitions required. With real-time updates, your front desk team will always have precise information aligned with your healthcare providers. Each solution is customizable to fit the specific needs of your practice or hospital, ensuring that your brand identity is effectively represented in every patient interaction. This holistic strategy not only streamlines your operations but also cultivates stronger relationships with your patients, significantly enhancing their overall experience and satisfaction. By providing such a responsive and tailored service, you'll foster loyalty and trust among your patient base.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

Vital Interaction

Date Founded

2009

Company Location

United States

Company Website

www.vitalinteraction.com

Company Facts

Organization Name

360eMed

Company Location

United States

Company Website

360emed.com

Categories and Features

Appointment Reminder

Call Reminders
Email Reminders
Payment Reminders

Healthcare CRM

Not specified

Patient Engagement

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Call Reminders
Email Reminders
Recurring Appointments
Rescheduling

Appointment Scheduling

Automated Scheduling
Calendar Sync
Mobile Access
Multi-Location
Online Booking

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education

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