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What is Vital Interaction?

Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.

What is OperaDDS?

Managing sensitive information in your office can be a daunting task, especially with the added obligation of obtaining consent forms for nearly every procedure, creating a heavy load for your team. Simplifying this responsibility is crucial, and OperaDDS offers an effective, hands-free solution that allows for quick collection of intake forms and seamless integration with your practice management software, eliminating the need for manual data entry. It is compatible with all major practice management systems, including Eaglesoft, Dentrix, and Open Dental. In our fast-paced environment, ensuring patient attendance is vital, which is where our automated reminder system comes into play. We streamline the recall process while incorporating convenient features such as voice reminders, two-way texting, postcards, and emails, all designed to maintain a full schedule. Additionally, if patients inform you that they cannot attend, you have the option to propose alternative times or reschedule easily. This not only enhances patient communication but also supports your practice's overall efficiency.

Media

Media

Integrations Supported

Integrations Supported

Restaurant Manager

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

Vital Interaction

Date Founded

2009

Company Location

United States

Company Website

www.vitalinteraction.com

Company Facts

Organization Name

Operability

Date Founded

2014

Company Location

United States

Company Website

www.operadds.com

Categories and Features

Appointment Reminder

Call Reminders
Email Reminders
Payment Reminders

Healthcare CRM

Not specified

Patient Engagement

Not specified

Categories and Features

Appointment Reminder

Calendar Management
Email Reminders
SMS Messaging
Two-Way Messaging

Dental

Appointment Management
Appointment Reminders
Clinical Charting
Patient Records Management

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management

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