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What is Vitel Global?

Businesses recognize the importance of having a dependable phone line to maintain effective communication with both customers and clients. Our state-of-the-art cloud-based telephone system not only delivers outstanding sound clarity but also includes call recording capabilities, conference call options, and a variety of other premium features. Supported by our knowledgeable engineers, you can anticipate thorough technical assistance, a smooth installation process, and quick resolutions to any inquiries or problems you may encounter. Choosing our cloud telecommunications solution allows you to drastically reduce initial capital expenditures, remove ongoing management expenses, and access a multitude of other advantages. Additionally, for those who are frequently on the move and prefer not to carry their office phone, you can conveniently redirect all incoming calls to your mobile device while away from your desk. This adaptability guarantees that you remain reachable regardless of your location, enhancing your overall communication experience. Ultimately, embracing this modern technology empowers businesses to operate more efficiently and responsively in today’s fast-paced environment.

What is VadaXchange?

VadaXchange PBX is a cloud-based phone solution for businesses that can be hosted or run on VMware, featuring a flexible and cost-effective pricing model that charges monthly per license, thus eliminating the necessity for purchasing hardware. Vadacom's cloud PBX excels as it delivers the advantages of a traditional PABX system while seamlessly integrating advanced unified communications capabilities, all without relying on outdated TDM systems or on-premise servers. Users have comprehensive control over the entire phone system, including the management of phone lines and business call flows, as well as access to a full-featured contact center equipped with ACD agents, call queues, in-depth reporting, and options for call recordings and quality assurance. The intuitive Vadacom Buddyâ„¢ interface enables team members to adjust their availability for calls, view which colleagues are free for transfers, and sync their mobile devices, desk phones, and calendars, while also facilitating call recording and other functionalities. Moreover, users can securely connect to the phone system via any web browser or conveniently use the Buddy app on their iPhone or Android devices, ensuring uninterrupted communication wherever they are. This exceptional flexibility significantly enhances the ability of teams to remain connected and organized, ultimately leading to improved productivity and collaboration among employees.

Media

Media

Integrations Supported

Vultus Recruit

Integrations Supported

API Availability

API Availability

Pricing Information

$24.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Vitel Global

Date Founded

2009

Company Location

United States

Company Website

www.vitelglobal.com

Company Facts

Organization Name

Vadacom

Company Location

New Zealand

Company Website

www.vadacom.com/page/vadacom-cloud-hosted-pbx-solution

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Web Conferencing

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