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What is Viva Civic?

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Microsoft Word

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Viva Civic Software

Date Founded

2014

Company Website

www.vivacivic.com

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Code Enforcement

Not specified

Fire Department

Not specified

Municipal

Not specified

Permit

Not specified

Public Works

Not specified

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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