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What is Viva Civic?

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

What is OnBase Electronic Plan Review?

Every day, agencies worldwide are inundated with a vast number of plan sets, which often results in considerable delays due to the extensive time and effort needed for comprehensive evaluations. The dependence on traditional paper plans further complicates collaboration and creates formidable challenges in managing revisions effectively. In contrast, OnBase Plan Review revolutionizes this process by utilizing advanced document management to establish a paperless, efficient, and easily trackable system. This groundbreaking approach not only accelerates community development but also guarantees that plans are promptly stored in OnBase and dispatched to the appropriate reviewers without any hold-ups. One of the primary benefits of OnBase is its capability to centralize document management, significantly decreasing the time previously required to switch between various applications. This centralization not only simplifies the process of tracking the whereabouts of all documents but also enhances overall organizational efficiency. In addition, OnBase supports markups for reviews, tracks response times, delivers status updates, manages resubmissions, compares revisions, and integrates flawlessly with your current permitting and GIS systems, thereby significantly refining the entire review process. Such comprehensive features ultimately promote better collaboration and efficiency, which benefits both agencies and the communities they serve. As a result, adopting OnBase can lead to a more streamlined approach that empowers agencies to operate more effectively in an increasingly complex environment.

Media

Media

Integrations Supported

Microsoft Word

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Viva Civic Software

Date Founded

2014

Company Website

www.vivacivic.com

Company Facts

Organization Name

Naviant

Company Location

United States

Company Website

naviant.com/resource/onbase-government-electronic-plan-eplan-review-software-overview/

Categories and Features

Code Enforcement

Not specified

Fire Department

Not specified

Municipal

Not specified

Permit

Not specified

Public Works

Not specified

Categories and Features

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