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What is Vivid Seats?

Vivid Seats is a prominent online marketplace that enables fans to easily buy or sell tickets for a wide range of sports events, concerts, and theatrical shows. The platform emphasizes user security and a smooth experience, ensuring that all transactions are safely managed and that tickets are delivered before the event takes place. With a strong focus on customer satisfaction, Vivid Seats offers a 100% buyer guarantee, assuring purchasers that their tickets are authentic and valid. What sets Vivid Seats apart from other ticketing services is its rewarding program that allows users to earn credits towards future ticket buys, enhancing the overall value of their purchases. The convenience of a mobile app allows users to effortlessly browse and buy tickets on the go, further streamlining the ticketing process. In addition, Vivid Seats enriches the fan experience by partnering with various sports teams and events to provide exclusive access and unique VIP packages. This comprehensive blend of guarantees, rewards, and convenience not only elevates customer experience but also solidifies Vivid Seats as a premier option for those seeking tickets. As a result, the platform's dedication to enhancing fan engagement and satisfaction makes it a leader in the ticketing industry.

What is Seatmap Pro?

Seatmap Pro stands out as a cutting-edge design and reservation tool specifically crafted for ticketing platforms, booking agencies, and venue administrators. Its user-friendly visual editor enables teams to create intricate venue designs that cater to both reserved seating and general admission areas, with the added capability of importing SVG maps. The interactive rendering feature smoothly integrates into ticket purchasing processes, while its REST Booking API supports extensive event management functionalities, including price setup, seat availability inquiries, temporary seat holds, and sales confirmations. Developers can easily integrate the renderer using either a TypeScript SDK or an iframe, making it adaptable to their existing ticketing frameworks. Offered as a cloud-based solution or a self-hosted option via Docker images and Helm charts, Seatmap Pro not only improves venue mapping and seat selection processes but also empowers ticketing systems to retain oversight of payment transactions and record keeping. By providing such a robust suite of tools, Seatmap Pro ensures that event organizers can deliver a streamlined and effective ticketing experience for their attendees. This comprehensive approach ultimately leads to enhanced customer satisfaction and operational efficiency in the event management sector.

Media

Media

Integrations Supported

Lysted

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€400/year
Cloud plans start at €400/year for up to 2,500 confirmed seat sales annually. Higher cloud tiers cost €2,000, €5,000, and €10,000 per year. On-premise licensing is €20,000/year with unlimited seat sales. A free plan provides Visual Editor access in exchange for publishing venue schemas to the public library. A 30-day trial is available for Starter and Growth.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Vivid Seats

Date Founded

2001

Company Location

United States

Company Website

www.vividseats.com

Company Facts

Organization Name

Seatmap

Date Founded

2018

Company Location

Cyprus

Company Website

seatmap.pro/

Categories and Features

Ticketing

Not specified

Categories and Features

Ticketing

Not specified

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